Mark Lyon

Love working with these guys! They are always timely, professional, and helpful! Very happy with the staff and their attention to detail. They are always timely, professional, and helpful! Very happy with the staff and their attention to detail. More

by CSAUDER Verified Customer Verified Customer

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A good friend recommended BMW of Akron and specifically Eric Eisenhart as our sales representative. We are first time BMW owners and relied heavily on Eric’s knowledge and patience. He walked us through o Eric Eisenhart as our sales representative. We are first time BMW owners and relied heavily on Eric’s knowledge and patience. He walked us through our build list, took us on a road test, and made the final decision to purchase our X5 a simple choice. It would take approximately one months for the vehicle to arrive. After we left, they were able to find our exact vehicle at a dealership outside Ohio. Had it not been for the snow storm of the century, it would’ve gotten here sooner. The car is amazing….well done BMW. All personnel at the Akron store are top shelf. We look forward to a lasting relationship. Once again, major kudos to Eric Eisenhart and thank you. More

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Tanner was very helpful and understanding. The dealership unfortunately has not been the same. I bought a $160,000 vehicle and paid $4,000 for Paint protection film to be installed on the fron The dealership unfortunately has not been the same. I bought a $160,000 vehicle and paid $4,000 for Paint protection film to be installed on the front half of the car. The car is delivered to me covered in salt which is understandable with the weather, but it made it impossible to see that the film job was horrible until it could be cleaned up. I took it to a local reputable shop who showed me over 40 instances of imperfections, it lifting in areas, and basically was told it needs to be removed and redone correctly, the dealership unfortunately offered some of my money back from the original job, but I’m expected to pay for a large portion of the reinstall to make it right. Unfortunate incident but not handled the best, just a bad feeling when the vehicle you traded in that they have listed for $16,000 more than they gave on it is in better shape then the new vehicle purchased. More

by markc.tn Verified Customer Verified Customer

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Have bought 4 x series from this dealer over 15 years. Always professional and responsive. Services. Have always been top notch. Always professional and responsive. Services. Have always been top notch. More

by dthomas.1 Verified Customer Verified Customer

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This is my third vehicle with Akron BMW and my favorite two men Mark and Mario. ALWAYS top notch service with class. THANK YOU as always for a wonderful experience!!! two men Mark and Mario. ALWAYS top notch service with class. THANK YOU as always for a wonderful experience!!! More

by SMOTON.COGIC Verified Customer Verified Customer

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Easy to work with. No games involved, and the service has been good with easy scheduling and competent techs. No games involved, and the service has been good with easy scheduling and competent techs. More

by LL Verified Customer Verified Customer

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BMW of Akron, always friendly, efficient and pleasant to work with for both service and sales work with for both service and sales More

by dxsciulli Verified Customer Verified Customer

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Could not be happier. Usually get anxiois when buying a car and they took all the stress out Usually get anxiois when buying a car and they took all the stress out More

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The store manager was great. Overall experience was great. Mario was a nice guy but maybe not the best role for him. Overall experience was great. Mario was a nice guy but maybe not the best role for him. More

by TODDB4 Verified Customer Verified Customer

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Easy transaction, gave me a fair price for my trade, was there less than 2 hrs to trade and buy a new car! there less than 2 hrs to trade and buy a new car! More

by SoundBySully Verified Customer Verified Customer

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