Mark Minnis

The vehicle purchase process is inefficient. It takes too long to close a deal. Process needs major overhaul to improve the customer experience. It should not take 5 hours to buy a car when the It takes too long to close a deal. Process needs major overhaul to improve the customer experience. It should not take 5 hours to buy a car when the customer is in the "ready to buy" mindset and ready to talk numbers. Also, the financing on smaller loans penalizes the consumer. My loan rate was based on the amount I was borrowing ($14,000 @ 6%), rather than my excellent credit. I should have been offered a lower interest rate. I did not enjoy the car buying experience here. More

by dlscott23 Verified Customer Verified Customer

Report | Print

Mark Minnis was a friendly nice salesman, and I appreciate his service. Very happy with the vehicle I purchased and for the price I received it at. Hands down, the best price in a 300-mile area of appreciate his service. Very happy with the vehicle I purchased and for the price I received it at. Hands down, the best price in a 300-mile area of Central Texas... Don’t know how they do it. There were some friction points throughout the process, but the manager, Mr. Maani, was quick to rectify them to ensure the customer was satisfied. I appreciate his professionalism and commitment to providing outstanding customer service, even after the transaction was completed. More

Report | Print

we have great service from everyone, especially Chris Peacock. We could not be happier with our new GMC truck. Love it. Peacock. We could not be happier with our new GMC truck. Love it. More

by tompope Verified Customer Verified Customer

Report | Print

Great dealership. Mark helped us buy the car. And Bill is helpful everytime I need service. Mark helped us buy the car. And Bill is helpful everytime I need service. More

Report | Print

I’ve purchased 5 vehicles from that dealership Only complaint I have is that they need to bring back the complimentary snacks and popcorn Also the 3% up charge on credit cards. complaint I have is that they need to bring back the complimentary snacks and popcorn Also the 3% up charge on credit cards. More

Report | Print

Mark came off very professional and experienced. He was straight-forward with me which is why I ended up buying a car with him. I didn't get xx so I didn't give him xx. He was straight-forward with me which is why I ended up buying a car with him. I didn't get xx so I didn't give him xx. More

by ryanwmcadams Verified Customer Verified Customer

Report | Print

It was a great experience dealing with Mark, Pedro and the young lady that helped with all my setup in the truck. the young lady that helped with all my setup in the truck. More

Report | Print

It's our second vehicle purchase with Mark's help. He listened to what we wanted, then Terry and Mark made it happen! We will be back next time we need a new vehicle. He listened to what we wanted, then Terry and Mark made it happen! We will be back next time we need a new vehicle. More

by candaceldavis7 Verified Customer Verified Customer

Report | Print

Dealership WOULD NOT return my phone calls regarding buying the vehicle. I called 4+ times. Finally, I decided to force them to deal with me by going to the dealership. Mark and Lahn were very helpful buying the vehicle. I called 4+ times. Finally, I decided to force them to deal with me by going to the dealership. Mark and Lahn were very helpful in taking my money. No sales involved. If there is a reason I would refuse to deal with them again, it’s their inability to return my calls. If you cant get a call back when you are ready to buy, when will you? More

by bcarter13 Verified Customer Verified Customer

Report | Print

Mark was easy to work with. Lanh was by far the best finance representative I have ever worked with. Lanh was not attempting to force add-ons on me, he listened to what I wanted Lanh was by far the best finance representative I have ever worked with. Lanh was not attempting to force add-ons on me, he listened to what I wanted and explained my options. More

by chardy04 Verified Customer Verified Customer

Report | Print