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Mark Morgello
Mark Morgello at Crest Volvo Cars

Mark Morgello

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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5.0
23 Reviews

I am a long ways away from my home, Boston, Ma. Love going to car shows with my convertible Pontiac Trans Am. I have a very large family.

Dealership Experience

3 mos

Industry Experience

34 yrs, 11 mos

Languages Spoken

English English

5.0

23 Reviews

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23 Reviews of Mark Morgello

June 09, 2025

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Crest has always been an excellent shopping experience. We are very happy with our car. More

by kbonomo2528
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Recommend Dealer
Yes
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June 05, 2025

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I had a fantastic experience at Volvo Service. The staff was professional, knowledgeable, and transparent about repairs. The service was efficient, and my XC60 now runs smoothly. Their attention t More

by CHARAN
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Yes
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June 03, 2025

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The staff at this facility are very organized and polite. The facilities are extremely clean. More

by Niesman,km70
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Yes
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June 02, 2025

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It was my first time with Volvo Service, and it was very smooth. Just one thing, I wanted to get the cover for my front 12V power socket, which I did not get. Rest all a thumbs up. More

by Hiral Patel
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Yes
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Jun 11, 2025

Crest Volvo Cars responded

Thank you, Hiral, for taking the time to share your experience with us. We're glad to hear that your first visit for service was smooth and that you were pleased with the overall experience. We appreciate your feedback regarding the cover for the front 12V power socket, and we would like to address this matter further. Please feel free to reach out to our General Manager, Jason Pickering, at jpickering@vtaig.com or 469-384-2688. We look forward to serving you again!

June 02, 2025

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Mark has done great job while our car was at service! We appreciate his help! More

by FXZHAO
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Yes
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Jun 11, 2025

Crest Volvo Cars responded

Thank you for your positive feedback! We are thrilled to hear that Mark provided you with excellent service during your visit. Our team is dedicated to ensuring a great experience for our customers, and we appreciate you taking the time to share your thoughts. We look forward to seeing you next time!

May 30, 2025

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Mark was professional courteous and got my car done in a timely manner. I wouldn’t recommend Mark if you need an advisor.. More

by Gecstock
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Farmer, Bryan Bingham, Bryce Williams

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Jun 09, 2025

Crest Volvo Cars responded

Thank you for your positive feedback. We are pleased to hear that Mark provided you with professional and timely service. Your satisfaction is important to us, and we appreciate your recommendation. We look forward to serving you again next time!

May 30, 2025

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Great job by Mark and overall great people at the service center. Very welcoming bunch of team More

by AMOLMSHANBHAG
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Recommend Dealer
Yes
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Jun 06, 2025

Crest Volvo Cars responded

Thank you for your fantastic review! We are thrilled to hear that Mark and our team made such a positive impression on you. It's our goal to provide a welcoming and supportive environment for all our customers. We appreciate your kind words and look forward to serving you again in the future!

May 30, 2025

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Jordon was really helpful and addressed all my issues. Crest Volvo was very accommodating and More

by pramodreddy3
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman, Jordan Farmer

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Jun 09, 2025

Crest Volvo Cars responded

Thank you for your positive feedback! We are delighted to hear that Jordon was able to assist you effectively and that you found our service accommodating. Our team is committed to providing excellent service, and it's rewarding to know that we met your expectations. We look forward to serving you again!

May 30, 2025

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Crest Volvo communicated well and took care of the car's needs. Would recommend! I purchased my used BMW from this dealership, and noticed there was work that needed to be done. They took care of it right a More

by mariagarciamg5240
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Recommend Dealer
Yes
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Jun 09, 2025

Crest Volvo Cars responded

Thank you, Maria, for your wonderful review! We are thrilled to hear that you had a positive experience. Our team is dedicated to providing excellent communication and prompt service, and we appreciate your recognition of our efforts. We’re glad we could address the needs of your vehicle promptly. Thank you for recommending us, and we look forward to serving you again in the future!

May 28, 2025

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Super nice sales staff, service technicians and administrative personnel. The best we’ve ever had the pleasure of working with! More

by Mary Ann
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Rachael Mergott, Tim Taylor, Terry Leggett, Nick Lambert

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Jun 05, 2025

Crest Volvo Cars responded

Mary Ann, thank you for your wonderful review! We are thrilled to hear that you had such a positive experience with our sales staff, service technicians, and administrative personnel. It’s our goal to provide excellent service, and we are glad to know that we met your expectations. We appreciate your kind words and look forward to continuing to serve you in the future!

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