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Mark Morgello
Mark Morgello at Crest Volvo Cars

Mark Morgello

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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5.0
25 Reviews

I am a long ways away from my home, Boston, Ma. Love going to car shows with my convertible Pontiac Trans Am. I have a very large family.

Dealership Experience

3 mos

Industry Experience

34 yrs, 11 mos

Languages Spoken

English English

5.0

25 Reviews

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25 Reviews of Mark Morgello

June 15, 2025

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Good service Good service Good customer experience and next time also ready to go to More

by NARESH.VY218
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Yes
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June 15, 2025

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Everyone I worked with that day was really nice: Mark, Jasmine (the shuttle driver) and the woman who helped with shuttle reservations. I'm sorry, I dont remember her name. It was also good to see Greg ag More

by kdyoung9736
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Yes
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June 09, 2025

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Crest has always been an excellent shopping experience. We are very happy with our car. More

by kbonomo2528
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Yes
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Jun 12, 2025

Crest Volvo Cars responded

Thanks for the fantastic feedback! We're thrilled to hear you had an excellent shopping experience and that you're happy with your new car. Your satisfaction is our priority, and we appreciate your support!

June 05, 2025

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I had a fantastic experience at Volvo Service. The staff was professional, knowledgeable, and transparent about repairs. The service was efficient, and my XC60 now runs smoothly. Their attention t More

by CHARAN
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Yes
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Jun 12, 2025

Crest Volvo Cars responded

Thank you! We're thrilled to hear you had a fantastic experience with our team. Your kind words about our service and attention to detail truly motivate us. We appreciate your recommendation and look forward to serving you again!

June 03, 2025

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The staff at this facility are very organized and polite. The facilities are extremely clean. More

by Niesman,km70
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Yes
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Jun 12, 2025

Crest Volvo Cars responded

Thank you for your kind words! We are delighted to hear that you had a positive experience with our organized and polite staff, as well as the cleanliness of our facilities. Your feedback is greatly appreciated and motivates us to continue providing excellent service. We look forward to welcoming you back in the future!

June 02, 2025

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It was my first time with Volvo Service, and it was very smooth. Just one thing, I wanted to get the cover for my front 12V power socket, which I did not get. Rest all a thumbs up. More

by Hiral Patel
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Yes
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Jun 11, 2025

Crest Volvo Cars responded

Thank you, Hiral, for taking the time to share your experience with us. We're glad to hear that your first visit for service was smooth and that you were pleased with the overall experience. We appreciate your feedback regarding the cover for the front 12V power socket, and we would like to address this matter further. Please feel free to reach out to our General Manager, Jason Pickering, at jpickering@vtaig.com or 469-384-2688. We look forward to serving you again!

June 02, 2025

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Mark has done great job while our car was at service! We appreciate his help! More

by FXZHAO
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Yes
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Jun 11, 2025

Crest Volvo Cars responded

Thank you for your positive feedback! We are thrilled to hear that Mark provided you with excellent service during your visit. Our team is dedicated to ensuring a great experience for our customers, and we appreciate you taking the time to share your thoughts. We look forward to seeing you next time!

May 30, 2025

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Great job by Mark and overall great people at the service center. Very welcoming bunch of team More

by AMOLMSHANBHAG
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Yes
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Jun 06, 2025

Crest Volvo Cars responded

Thank you for your fantastic review! We are thrilled to hear that Mark and our team made such a positive impression on you. It's our goal to provide a welcoming and supportive environment for all our customers. We appreciate your kind words and look forward to serving you again in the future!

May 30, 2025

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Jordon was really helpful and addressed all my issues. Crest Volvo was very accommodating and More

by pramodreddy3
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Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman, Jordan Farmer

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Jun 09, 2025

Crest Volvo Cars responded

Thank you for your positive feedback! We are delighted to hear that Jordon was able to assist you effectively and that you found our service accommodating. Our team is committed to providing excellent service, and it's rewarding to know that we met your expectations. We look forward to serving you again!

May 30, 2025

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Crest Volvo communicated well and took care of the car's needs. Would recommend! I purchased my used BMW from this dealership, and noticed there was work that needed to be done. They took care of it right a More

by mariagarciamg5240
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Recommend Dealer
Yes
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Jun 09, 2025

Crest Volvo Cars responded

Thank you, Maria, for your wonderful review! We are thrilled to hear that you had a positive experience. Our team is dedicated to providing excellent communication and prompt service, and we appreciate your recognition of our efforts. We’re glad we could address the needs of your vehicle promptly. Thank you for recommending us, and we look forward to serving you again in the future!

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