Mark Timen
Mark Timen at Jay Buick GMC

Mark Timen

Operations Manager

Jay Buick GMC

18800 Rockside Rd
Bedford, OH 44146

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4.7
47 Reviews
4.7

47 Reviews

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47 Reviews of Mark Timen

December 15, 2025

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Employee Rating

Alann was very helpful and wonderful to work with. I am happy with the car. More

by catlamb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alann

December 14, 2025

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Great people. They got me in quickly when my life was in shambles at the time. I was very impressed. Thank you!! More

by DIEMAN66
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service technician was very nice

December 02, 2025

Dealership Rating
Employee Rating

Very friendly and informative team. This is a clean facility with a very nice waiting area. I am a long time customer More

by steved324
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Michael Croom

November 29, 2025

Dealership Rating
Employee Rating

Had to take my vehicle in two times for emergency tire repairs were done quickly and efficiently More

by bonnie.tucker9589
Service Price Transparency
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Recommend Dealer
Yes

November 28, 2025

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They were very professional and thorough. They were done in no time at all. They were also very attentive. More

by rosiet100
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Michael Croom

November 21, 2025

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Employee Rating

It don't matter the cost of the vehicle, after is out of the dealer they don't care about it anymore. had really experienced with my ultimate denali they treated like is another particular car.😡😡😡😡 More

by clevelandfoamandroofing
Recommend Dealer
No

Other Employees Tagged: Kevin Walter, Michael Croom , who ever is in charge of the service department also his boss

November 21, 2025

Dealership Rating
Employee Rating

Timely, Courteous, professional service. The video is a nice feature to keep the customer informed. More

by JGAMBATESE
Service Price Transparency
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Recommend Dealer
Yes

November 14, 2025

Dealership Rating
Employee Rating

Excellent service department. Knowledgeable and friendly. Saleforce is also knowledgeable and deliver fair deals. Buick is a great car. More

by jim@goodmanrealestate.com
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 08, 2025

Dealership Rating
Employee Rating

They were veryFriendly, my service person explained everything. The Waiting room was clean and comfortable More

by CANNMCINTYRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Michael Croom

November 08, 2025

Dealership Rating
Employee Rating

Very good workmanship at Jay Buick! Work was done on time and correct – very happy with the results More

by EAST14100
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Service department

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