Mark Timen
Mark Timen at Jay Buick GMC

Mark Timen

Operations Manager

Jay Buick GMC

18800 Rockside Rd
Bedford, OH 44146

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4.7
42 Reviews
4.7

42 Reviews

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42 Reviews of Mark Timen

November 21, 2025

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Employee Rating

Timely, Courteous, professional service. The video is a nice feature to keep the customer informed. More

by JGAMBATESE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 21, 2025

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It don't matter the cost of the vehicle, after is out of the dealer they don't care about it anymore. had really experienced with my ultimate denali they treated like is another particular car.😡😡😡😡 More

by clevelandfoamandroofing
Recommend Dealer
No

Other Employees Tagged: Kevin Walter, Michael Croom , who ever is in charge of the service department also his boss

November 14, 2025

Dealership Rating
Employee Rating

Excellent service department. Knowledgeable and friendly. Saleforce is also knowledgeable and deliver fair deals. Buick is a great car. More

by jim@goodmanrealestate.com
Service Price Transparency
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Recommend Dealer
Yes

November 08, 2025

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Employee Rating

They were veryFriendly, my service person explained everything. The Waiting room was clean and comfortable More

by CANNMCINTYRE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Michael Croom

November 08, 2025

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Employee Rating

Very good workmanship at Jay Buick! Work was done on time and correct – very happy with the results More

by EAST14100
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Service department

November 06, 2025

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Was easy to make an appointment. Dave is so friendly and professional. Really like the report showing what service was done and what maintenance will be coming due. More

by j.soukup
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dave

November 02, 2025

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So kind, understanding, and patient. Very nice staff and I walked out with my dream car! One of the best dealerships in Ohio! More

by chauntellejacobs
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Michael Croom

October 11, 2025

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Employee Rating

The team was kind and courteous, they communicated the service and timeline on when my vehicle would be ready very well More

by Buickowner216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

October 05, 2025

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Employee Rating

Very respectful he knows what he doing he got what I wanted in car price More

by kimbobbitt111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

October 02, 2025

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Employee Rating

Great company, great salesman. He showed up on his day off to deliver my vehicle. I aspire to be like him More

by SOOPA216
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

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