Mark Wilburn
Mark Wilburn at Randy Marion Subaru

Mark Wilburn

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
4.9
649 Reviews
4.9

649 Reviews

Write a Review

649 Reviews of Mark Wilburn

July 31, 2025

Dealership Rating
Employee Rating

Mark is the best to work with! Always friendly and professional. He explains the maintenance details that are needed to keep our automobiles in great condition! More

by DDOPHEIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 18, 2025

Dealership Rating
Employee Rating

Excellent and timely service from a very professional team. Mark is extremely responsive and thorough to make sure our appointments run smoothly. More

by JMOORE3024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 17, 2025

Dealership Rating
Employee Rating

They did a great job of both the diagnostics and the repair. Also very timely. More

by WALTERRSMITH77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 17, 2025

Dealership Rating
Employee Rating

I refuse to be made to answer this question. Please change this format. I will not be responding to any more surveys. More

by HULENEMCLEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred - technician - great!

July 15, 2025

Dealership Rating
Employee Rating

Thank you Mark . Great service all around . Very thorough and conscientious service . Parts department also great . More

by CAB2358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 14, 2025

Dealership Rating
Employee Rating

Mark is awesome to deal with! Nice waiting area as well. 11 12 13 14 15 More

by JRSM715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Elliott

July 14, 2025

Dealership Rating
Employee Rating

Randy marion subaru service department is good. ..good..yes.yes.yes.yes.yes.yes.yes. More

by B_AVINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 13, 2025

Dealership Rating
Employee Rating

Every one there was very helpful. Excellent waiting area. Everything was very clean and nice More

by DOGABILITY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 13, 2025

Dealership Rating
Employee Rating

Highly responsive and caring service advisor. I always feel I’m in good hands with Mark. His timely and frequent communication skills are appreciated, as well as his customer service skills. V More

by ALEXTAYLOR1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 04, 2025

Dealership Rating
Employee Rating

Keep you informed as to what they are doing- show pictures/video of mechanic as he works. More

by FEEZFAM6879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (170 Vehicles)

new 2025 Subaru Outback car, priced at $40,895
2025 Subaru Outback
new
Crystal White Pearl exterior
CVT
All-wheel Drive
new 2025 Subaru Outback car, priced at $39,393
2025 Subaru Outback
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
new 2025 Subaru Ascent car, priced at $48,587
2025 Subaru Ascent
new
Crystal White Pearl exterior
CVT
All-wheel Drive
new 2025 Subaru Crosstrek car, priced at $31,928
2025 Subaru Crosstrek
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
new 2025 Subaru Crosstrek car, priced at $29,727
2025 Subaru Crosstrek
new
Ice Silver Metallic exterior
CVT
All-wheel Drive
used 2025 Subaru Outback car, priced at $34,685
2025 Subaru Outback
used
Magnetite Gray Metallic exterior
CVT
All-wheel Drive