Mark Williams

I purchased a vehicle from this dealer on January 2026. Since I’m from Kentucky, I opted for delivery. The truck I received was exactly what I had wanted. However, upon delivery, I noticed a scratch on the Since I’m from Kentucky, I opted for delivery. The truck I received was exactly what I had wanted. However, upon delivery, I noticed a scratch on the bumper. I contacted the dealer, and they mailed a check for repair. As I attempted to back the truck into my garage, I discovered that it wouldn’t fit. The dealer had previously informed me that the truck was a short bed 5,9, but it turned out to be a 6,10. I was aggravated to say the least that now my new-to-me vehicle wouldn’t fit in my garage because the dealer had misinformed me of the vehicle. The following day, I took my kids out in the new truck to enjoy it, only to find that the transmission had a shutter and that it needed to go back to a dealership for repair. I have owned the truck now for 3 weeks and have yet to enjoy my truck while it sits in a service center for parts. The point of purchasing this specific vehicle was to allow it to back into my garage, which it won’t. The salesman has made it clear he was sorry for everything, but there are no plans to help or provide a partial refund in any way. One manager even stated, “That’s why you get things in writing on the bed size.” I wouldn’t trust purchasing a vehicle from Dehaven again! More

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Awesome job. They weren’t pushy and very respectful and understood what we needed/ wanted. They weren’t pushy and very respectful and understood what we needed/ wanted. More

by siausland1988 Verified Customer Verified Customer

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He was extremely helpful and it was such an easy process to buy my first car! to buy my first car! More

by katelynn.betz Verified Customer Verified Customer

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Amazing service. Mark explained the leasing option in a way that I could easily understand. Mark went over every feature of my new car with me so I knew how to work e Mark explained the leasing option in a way that I could easily understand. Mark went over every feature of my new car with me so I knew how to work everything. He set everything up and overall provided excellent service. More

by lindee.mason Verified Customer Verified Customer

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Excellent customer service. It was a great experience working with Mark Williams. He was very knowledgeable and took the time to explain all the fine details of the Equinox. T It was a great experience working with Mark Williams. He was very knowledgeable and took the time to explain all the fine details of the Equinox. The process was relaxed and low-pressure. Mark is the consummate professional, very friendly and welcoming. Adam was extremely professional and easy to work with also. The financing process was smooth and quick. My overall experience was definitely outstanding. More

by jcampbell9656 Verified Customer Verified Customer

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Great purchase/trade experience with Roxanne/Mark/Nick. Pricing and negotiation were straightforward and no pressure. Trade offer was very competitive. Entire transaction was able to be negotiated on th Pricing and negotiation were straightforward and no pressure. Trade offer was very competitive. Entire transaction was able to be negotiated on the phone, including financing. On-site experience at the dealership was just as good. Vehicle was ready and waiting when I arrived, paperwork was prepped and ready to sign. Was worth the 5hr drive. Highly recommend DeHaven and would purchase from them again no question! More

by crj9503 Verified Customer Verified Customer

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great experience. .........not the first time we have purchased from Dehaven and it won't be the last. .........not the first time we have purchased from Dehaven and it won't be the last. More

by joe@morrissheetmetal.com Verified Customer Verified Customer

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Both Mark and Cruz were great to work with. They made this process very easy. They made this process very easy. More

by DeronHess Verified Customer Verified Customer

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Pleasant and. helpful. Salesman, Mark, very knowledgeable. Finance department was organized and was informational with the paperwork. helpful. Salesman, Mark, very knowledgeable. Finance department was organized and was informational with the paperwork. More

by ctsarvo Verified Customer Verified Customer

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I felt everyone involved did an excellent job…. appreciated the professional service. We will continue to work with Nick Krebs. appreciated the professional service. We will continue to work with Nick Krebs. More

by doug@kitchensanbeyond.com Verified Customer Verified Customer

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