Marlena Anzalone
Marlena Anzalone at Executive Volkswagen

Marlena Anzalone

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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5.0
116 Reviews
5.0

116 Reviews

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116 Reviews of Marlena Anzalone

August 22, 2025

Dealership Rating
Employee Rating

Polite, helpful, welcoming staff. Efficient workers, very clean and spacious waiting area. I highly recommend this dealership! More

by MCCORMICKLAURENN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Scott Brouard, Chris Bonilla, Skip Scanlon , Service desk - all wonderful!

Aug 22, 2025

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

August 16, 2025

Dealership Rating
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Great place , had my service done recently the staff was great everything was done in a timely fashion I like the video they send as they check out my car More

by bozzutol
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 16, 2025

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Make the Right Decision, Make the Executive Decision!

August 14, 2025

Dealership Rating
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Marlena, my service representative has been forthcoming with all aspects of my repair. She has ensured that my concerns are addressed in a timely manner. More

by LINDSWORTHGARVEY
Service Price Transparency
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Recommend Dealer
Yes
Aug 14, 2025

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Make the Right Decision, Make the Executive Decision!

August 10, 2025

Dealership Rating
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The only people I trust with my 12 year old G T I best for service and maintenance More

by TCHACHAKIS1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn

Aug 10, 2025

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

August 07, 2025

Dealership Rating
Employee Rating

I’ve been a customer since 1984! I wouldn’t be coming back if the Vehicles and Service Dept were not reliable! Closing the doors on my Jetta GLI is like closing the hatch on a submar More

by BENHG3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

Aug 07, 2025

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Make the Right Decision, Make the Executive Decision!

August 07, 2025

Dealership Rating
Employee Rating

I always take my 2019 VW Sportwagen to Executive VW because I know that I’ll always get the best service and a fair price for the work done. More

by EDT
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Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

Aug 07, 2025

Executive Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Make the Right Decision, Make the Executive Decision!

August 05, 2025

Dealership Rating
Employee Rating

Very unhappy that my first 12 month free oil change could not be honored at about month 15 even though my mileage was under 10k, but that is corporate and not a dealership issue. The cracked right rear ta More

by DANIELS10
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

Aug 05, 2025

Executive Volkswagen responded

Thank you for providing this feedback, Daniel, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 02, 2025

Dealership Rating
Employee Rating

Have been a customer at Executive for over 20 years! Everyobe has been extremely professional and helpful from Sales, Service including the Finance Department! Can’t envision buying a vehicle from any ot More

by BENHG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2025

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

July 31, 2025

Dealership Rating
Employee Rating

Excellent professional yet friendly service team I have been a customer for many years - never disappointed. More

by Golf
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Jul 31, 2025

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

July 31, 2025

Dealership Rating
Employee Rating

Provides timely and accessible service to customers, ensuring the safety of drivers by taking recalls seriously More

by ccheng213
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 31, 2025

Executive Volkswagen responded

Thanks for sharing your thoughts about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon! Make the Right Decision, Make the Executive Decision!

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