Marlena Anzalone
Marlena Anzalone at Executive Volkswagen

Marlena Anzalone

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.9
156 Reviews
4.9

156 Reviews

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156 Reviews of Marlena Anzalone

March 19, 2026

Dealership Rating
Employee Rating

I’m very satisfied with the service I receive at Executive Volkswagen, I’ve dealt with Marlena for a few yrs and she has excellent customer service skills which I look for . More

by VIV_DANIELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Bourque

Mar 19, 2026

Executive Volkswagen responded

It’s wonderful to know Marlena’s attentiveness has stood out throughout your visits. We appreciate your loyalty and are happy to keep your Volkswagen running smoothly. We look forward to supporting you for years to come. Make the Right Decision, Make the Executive Decision!

March 11, 2026

Dealership Rating
Employee Rating

Everything went smoothly! ! No issues. Very friendly! Will continue to have my vehicle serviced there!! More

by MLATELLA
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Mar 11, 2026

Executive Volkswagen responded

Thank you for sharing your experience. Marlena is delighted to hear the service on your Volkswagen Tiguan went smoothly and that you found our team friendly. We look forward to keeping your vehicle running at its best on your next visit. Make the Right Decision, Make the Executive Decision!

February 26, 2026

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Employee Rating

Stress free process. The sales and management team were great throughout the entire process. This is my second purchase from Executive...highly recommend them. More

by dewayne.pitts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dexter John, George Zinycz

Feb 27, 2026

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Make the Right Decision, Make the Executive Decision!

Feb 26, 2026

dewayne.pitts responded

Enjoyed the car buying experience.

February 17, 2026

Dealership Rating
Employee Rating

I bought my Taos in for regular scheduled service and they found a few items that needed to be addressed called and got the car in same week everything is good More

by bozzutol
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Feb 17, 2026

Executive Volkswagen responded

Thank you for bringing in your Volkswagen Taos for its scheduled service. We’re pleased our team identified those items and had everything taken care of within the same week. Make the Right Decision, Make the Executive Decision!

February 14, 2026

Dealership Rating
Employee Rating

Always good about service on my Golf. Scheduling an appointment is easy, and they get the job done quickly and correctly. More

by MRHILTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

Feb 14, 2026

Executive Volkswagen responded

We’re happy the appointment process for your Golf was simple and that our team completed the service promptly and accurately. Thank you for trusting us with your Volkswagen. We look forward to supporting your vehicle needs in the future. Make the Right Decision, Make the Executive Decision!

February 12, 2026

Dealership Rating
Employee Rating

My appointment was on time no waiting,your waiting room was clean and bathrooms clean. It was recommended the next time I come in for a oil change the rear brake pads should be replaced. More

by EDWINROONEY
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Feb 13, 2026

Executive Volkswagen responded

Thanks for sharing about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon! Make the Right Decision, Make the Executive Decision!

February 12, 2026

Dealership Rating
Employee Rating

Great customer service. Everyone there is friendly, professional, and straightforward. I always feel confident that they’re being honest with me and not suggesting work tha More

by Jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn

Feb 12, 2026

Executive Volkswagen responded

Thank you for your kind words about our service team. We’re glad our straightforward approach and honest recommendations earned your trust. It means a lot to know you feel confident bringing your Volkswagen Beetle to us for maintenance. Make the Right Decision, Make the Executive Decision!

February 02, 2026

Dealership Rating
Employee Rating

VW was so accommodating. We were going on vacation and they fixed our issue in time and our vacation was not interrupted. More

by Sherry B.
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Feb 03, 2026

Executive Volkswagen responded

Thanks for the five-star rating. We’re glad our team accommodated your Volkswagen Tiguan and resolved the issue before your vacation. We hope you enjoyed every moment of your trip.

January 24, 2026

Dealership Rating
Employee Rating

Excellent service. I appreciated the honest assessment during my service appointment. Collin took great care to explain an issue and explained next steps clearly. I w More

by PLEIONE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon, Collin Bourque

Jan 24, 2026

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

January 17, 2026

Dealership Rating
Employee Rating

Great service at my last visit. Technician did a thorough job and my car was ready on time. More

by CTCRAIGS
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Jan 17, 2026

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Make the Right Decision, Make the Executive Decision!

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