Marquis "Q" Singleton

Korbin just seems new at the business. He told us the second set of keys were at the dealership. Come to find out, on the moment of delivery of the van I asked for the second set and he me He told us the second set of keys were at the dealership. Come to find out, on the moment of delivery of the van I asked for the second set and he mentioned he had contacted the previous owners to get them. Jason Nelson was not thankful at all for the sale. Never once did they say thank you to Beverley that they appreciated her business. After the paperwork he didn’t say thank you goodbye or anything just said we’re all done and went to get on his phone. Thought that was a little insensitive Dealing with an 87 year-old woman. More

by BOBTWALSH Verified Customer Verified Customer

Report | Print

Na x x x x x x x x x x x x x x More

by terrilbeach Verified Customer Verified Customer

Report | Print

Best service in the state of Indiana that’s the facts as I’ve been to many other dealership hands-down you guys have the best service and management team made me feel like I was doing business there 20 year I’ve been to many other dealership hands-down you guys have the best service and management team made me feel like I was doing business there 20 years hopefully I’ll be doing it for the next 20 thanks again More

by jvthecloser Verified Customer Verified Customer

Report | Print

Friendly, professional, welcoming. I am regretting this survey. It holds me to a fifteen word minimum. Nit happy about this part of the program. Minus 5 stars for the survey. Everythi I am regretting this survey. It holds me to a fifteen word minimum. Nit happy about this part of the program. Minus 5 stars for the survey. Everything else was acceptable More

by slicklidd Verified Customer Verified Customer

Report | Print

Everything was good with the exception of the financial person seemed upset we didn’t buy the extended warranty. He must get a commission?? person seemed upset we didn’t buy the extended warranty. He must get a commission?? More

by phiferd Verified Customer Verified Customer

Report | Print

Jordan Russell is a Customer Service Specialist, he does what he can to make things happen for the customer. I feel Jordan that Jordan would be a Good Customer Service Trainer throughout the Dealerships esp what he can to make things happen for the customer. I feel Jordan that Jordan would be a Good Customer Service Trainer throughout the Dealerships especially at one of them in Kokomo. Out of all the Dodge Chrysler Dealerships, Academy and the Grissom would my choices to select from due to the Customer Service you get from Sales and Service. Thank You Jordan Russell for your Professionalism, Leadership and Service you have shown with me and Other Guests that I have seen you interact with More

by SConner Verified Customer Verified Customer

Report | Print

Jordan is always looking out for the Customers and if something isn’t right he will to his best to make it right something isn’t right he will to his best to make it right More

by SConner Verified Customer Verified Customer

Report | Print

This dealership takes pride in what they do and serves you with excellence. They don’t try to swindle you into buying extra warranty’s or unnecessary things you don’t really need anyway. My salesman Q too you with excellence. They don’t try to swindle you into buying extra warranty’s or unnecessary things you don’t really need anyway. My salesman Q took it upon himself to make sure my oil had been changed and had my car detail cleaned and gave me an extra freshener. The General Manager came out to thank me personally. I could go on and on about this dealership and trust me I’ve visited many and purchased numerous cars but Academy won me as a lifetime customer. I will not be buying anymore cars from anyone but them. See for yourself. Not to mention the perks you get like as long as you’re paying for the car they fix it…Sirus included for some time and Triple A is included...now that is fantastic and I’ve not seen that anywhere else. Thanks again guys…you earned my loyalty as a lifelong customer. More

by arut4877 Verified Customer Verified Customer

Report | Print

The dedication toward their Customer Service experience was second to none! I'll be back! was second to none! I'll be back! More

by rastiner Verified Customer Verified Customer

Report | Print

Daniela and Jason were not my dealer. “Q” what’s my dealer and it was a five star experience. “Q” what’s my dealer and it was a five star experience. More

by jeremyhoss Verified Customer Verified Customer

Report | Print