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Marvin Orellana
Marvin Orellana at Sierra Chevrolet of Monrovia
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Marvin Orellana

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

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4.7
122 Reviews
4.7

122 Reviews

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122 Reviews of Marvin Orellana

April 25, 2025

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Employee Rating

Always prompt and professional, providing excellent service and making me feel at ease and safe. More

by ATOROSIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Joe Jimenez, John Twiford

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Apr 26, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We’re thrilled to hear about your positive experience at Sierra Chevrolet. Our team strives to provide excellent service and make our customers feel comfortable. We look forward to welcoming you back for your next visit! Sincerely, The Sierra Chevrolet Team

April 24, 2025

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Employee Rating

I called and got right in and waited for my Blazer & was done in 2-1:2 hrs I was very happy More

by Sandra Ballantyne
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2025

Sierra Chevrolet of Monrovia responded

Thank you, Sandra! We're thrilled to hear that you had a great experience at Sierra Chevrolet and that your Blazer service was completed swiftly. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

April 24, 2025

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Employee Rating

Got me in quickly and my pickup fixed. Much appreciated customer service and turn around speed was acceptable! More

by mars10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with the customer service and turnaround speed at Sierra Chevrolet. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

April 19, 2025

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Employee Rating

Worst dealer experience ever! I would not take a tricycle to this dealer. My car was there 12 days with no diagnosis. My advisor would ignore me. I left a voice for his supervisor More

by torres0331
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jacob

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Apr 23, 2025

Sierra Chevrolet of Monrovia responded

We appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to us directly whenever you have a free moment as we’d like to hear more about what happened and work together to come to a resolution that improves your experience. Sincerely, The Sierra Chevrolet Team

April 16, 2025

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Employee Rating

Very up front about my service and what my truck needed, very kind and respectful and professional More

by tinoandeli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Joe Jimenez, John Twiford

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Apr 16, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you found our service to be transparent and professional. At Sierra Chevrolet, we strive to provide kind and respectful service for all our customers and their vehicles. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

April 11, 2025

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Employee Rating

Excellent customer service! This time I was really impressed by the service they provided! They were so quick! More

by TORRESROCIO46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 12, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience with us at Sierra Chevrolet and that our team impressed you with their quick service. Your satisfaction means a lot to us! We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

March 24, 2025

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Employee Rating

Marvin was very nice,knowledgeable and informative. I enjoyed my first time visit. Thank you More

by monalisawilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2025

Sierra Chevrolet of Monrovia responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Marvin during your first visit to Sierra Chevrolet. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

March 15, 2025

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Employee Rating

Alfonso was patient and very helpful in helping me with my decision. I believe I purchased the perfect car for my wife, she is very happy. More

by LOU10452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Cruz, Alfonso Hernandez , Manny is finance

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Mar 18, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that Alfonso was patient and helpful in your decision-making process. It's fantastic that you found the perfect car for your wife, and we hope she enjoys it! We appreciate your business at Sierra Chevrolet and look forward to assisting you again in the future. Sincerely, The Sierra Chevrolet Team

March 08, 2025

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Employee Rating

This dealership is the worst I've been to, and I definitely will let other people know to stay away from here. If this reaches chevy corporate or the general manager, please call me about the worst More

by bigpappa1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Don't know others names

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Mar 12, 2025

Sierra Chevrolet of Monrovia responded

Our team has acknowledged this review.

March 07, 2025

Dealership Rating
Employee Rating

Good experience and the service was competent! No sitting area to wait on when waiting for rides or for car.. More

by jccardona74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Sierra Chevrolet of Monrovia responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Sierra Chevrolet Team

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