Sales & finance process was a breeze and not intimidating
at all. Matheus, my salesperson was wonderful. I chose the "boutique' dealer for a reason and glad I did.
at all. Matheus, my salesperson was wonderful. I chose the "boutique' dealer for a reason and glad I did.
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by tmosson1
Feb 20, 2026 -
Kelly INFINITI responded
Thank you so much for your thoughtful review! We’re thrilled to hear that your sales and finance experience was smooth and comfortable—that’s exactly what we strive for. Matheus will be so happy to know he made such a positive impact. We’re proud to offer a more personalized, “boutique” style experience, and it means a lot that you chose us for that reason. Thank you for trusting Kelly INFINITI—we look forward to welcoming you back again!
This has been the best car experience!
The process was fast, thorough, and they really listened to my expectations. Everyone was very accommodating and made sure I was comfortable with the
The process was fast, thorough, and they really listened to my expectations. Everyone was very accommodating and made sure I was comfortable with the process. Special shout out to Lisa the general manager, Josh the business manager, Matheus the product specialist, and Mike G. the product specialist! You guys made this experience stress free and I appreciate all your help! I will be back for future business!
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by Tonita.poston
Feb 16, 2026 -
Kelly INFINITI responded
Thank you, Tonita! We’re thrilled to hear that your visit to Kelly INFINITI was fast, thorough, and stress-free. It’s wonderful to know that Lisa, Josh, Matheus, and Mike provided such attentive and accommodating service, and that you felt fully supported throughout the process. We truly appreciate your kind words and look forward to assisting you with future vehicles. Congratulations, and welcome to the Kelly INFINITI family!
Been a long time customer and continue to be as treated
very well by staff
very well by staff
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by Esilva11
Jan 13, 2026 -
Kelly INFINITI responded
Thank you for being such a loyal member of the Kelly INFINITI family! We truly appreciate your continued trust and are so glad to hear our team consistently treats you well. We look forward to taking great care of you for many years to come!
Matheus Neves was amazing!
He answered all my questions and went over the car in detail.
He answered all my questions and went over the car in detail.
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by Carol Fernández Ragucci
Jan 09, 2026 -
Kelly INFINITI responded
Thank you, Carol! We’re so glad to hear that Matheus provided such an amazing experience and took the time to answer all of your questions and go over the vehicle in detail. We’ll be sure to share your kind words with him. We truly appreciate you choosing Kelly INFINITI and hope to see you again soon!
The team was super helpful and fast.
This is my 4th Infiniti and I was going to move away from it but the team worked with me to find a price that made sense.
This is my 4th Infiniti and I was going to move away from it but the team worked with me to find a price that made sense.
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by teeg2121
Jan 05, 2026 -
Kelly INFINITI responded
Thank you for sharing your experience! We’re so glad our team could help you find a solution that made sense and keep you in the Infiniti family. We truly appreciate your loyalty and look forward to serving you for many more vehicles to come!
Excellent experience from the moment I walked in to when
I drove away with my new car. Everyone was kind and knowledgable. The Sales Manager Cong was great, plus the Team who processed the paperwork, and
I drove away with my new car. Everyone was kind and knowledgable. The Sales Manager Cong was great, plus the Team who processed the paperwork, and the two gentlemen who sat with me in my new car and trained me on the car features. I feel great about the purchase price and impressed there was no long wait during any point of the purchase process. My time was respected. There were no pressure tactics. I have been buying Herb Chamber Mercedes for years. They are good, but the Kelly Team were faster and a more relaxing environment. The Team all seemed to enjoy working together. Management must be doing a good job! Thank you! Barbie
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by Barbaradunn529
Dec 26, 2025 -
Kelly INFINITI responded
Thank you, Barbie! We’re thrilled to hear that your experience with the Kelly INFINITI team was smooth, respectful of your time, and truly enjoyable from start to finish. It’s wonderful to know that Cong and the product specialists who walked you through your new vehicle made you feel confident and well cared for—without any pressure. We take great pride in creating a relaxed, transparent environment, and your comparison means a lot to us. Congratulations on your new car, and thank you again for choosing Kelly INFINITI. We truly appreciate your kind words and look forward to welcoming you back in the future!
Kelly INFINITI delivered exactly what you expect from an
authorized INFINITI luxury dealership. The experience was professional, polished, and truly white-glove from start to finish. We purchased our vehicl
authorized INFINITI luxury dealership. The experience was professional, polished, and truly white-glove from start to finish. We purchased our vehicle on our second visit, and on our return we were genuinely welcomed back and made to feel like family. As out-of-state customers, everything was handled seamlessly and with care. Matheus was outstanding to work with, and General Manager Lisa Avola sets the tone for a dealership that clearly values its customers. This is how a premium automotive brand should be represented. Kelly INFINITI has earned our trust, and we look forward to returning as loyal customers.
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by gerrycharette
Dec 19, 2025 -
Kelly INFINITI responded
Thank you, Gerry! We’re truly honored by your kind words and thrilled to hear that your experience reflected the premium, white-glove service you expect from an authorized INFINITI dealership. It means a great deal to know that you felt genuinely welcomed back and treated like family—especially as out-of-state customers. Providing a seamless, professional, and caring experience from start to finish is always our goal, and we’re so glad that came through during your visits. Matheus will be thrilled to hear your praise, and Lisa will greatly appreciate your recognition of her leadership and commitment to our customers. Your trust and confidence mean everything to us, and we’re incredibly grateful for the opportunity to earn your loyalty. We look forward to welcoming you back again and being here for you for many years to come. Thank you for choosing Kelly INFINITI!
Super easy to work with for a trade in!
Satisfied with customer service. Will definitely recommend to a friend!
Satisfied with customer service. Will definitely recommend to a friend!
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by Kellylynnnoles
Dec 18, 2025 -
Kelly INFINITI responded
Thank you, Kelly! We’re thrilled to hear that your trade-in experience was super easy and that you were satisfied with our customer service. We truly appreciate your recommendation and look forward to assisting you—or your friends—again in the future!
Matheus and Josh were a delight to work with could not
recommend more ! Extremely professional, knowledgeable and trustworthy.
recommend more ! Extremely professional, knowledgeable and trustworthy.
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by sjsmith15
Dec 15, 2025 -
Kelly INFINITI responded
Thank you for the wonderful review! We’re so glad to hear that Matheus and Josh were a delight to work with and provided such a professional, knowledgeable, and trustworthy experience. We truly appreciate your recommendation and thank you for choosing Kelly INFINITI. We look forward to assisting you again in the future!
Josselyn was very personable and helpful.
i enjoyed working with her. Also, her manager helped me to get a deal that I could work with! Matheus couldn’t have been more supportive and easy to w
i enjoyed working with her. Also, her manager helped me to get a deal that I could work with! Matheus couldn’t have been more supportive and easy to work with! His customer service was outstanding! He reached out several times to make sure everything was great and even offered to bring the car to me! Even after I have a car, I continued to follow up with great customer service! I would recommend Kelley infinity to anyone looking for a car in great customer service! Thank you very much!
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by Yfant
Dec 01, 2025 -
Kelly INFINITI responded
Thank you so much! We’re thrilled to hear that Josselyn, Matheus, and the team made your car-buying experience so positive and seamless. Your kind words mean a lot, and we’re grateful for your recommendation. Enjoy your new vehicle, and we look forward to serving you again at Kelly INFINITI!