Matt Bigelow

A little misunderstanding but worked everything out . ended up a good deal and took the new car home. ended up a good deal and took the new car home. More

by ldray Verified Customer Verified Customer

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Best pricing on the area. Highest doc fee. Good people to do business with. Not pushy. Good selection. Highest doc fee. Good people to do business with. Not pushy. Good selection. More

by bobc3401 Verified Customer Verified Customer

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Easy purchase of ‘26 Santa Fe Calligraphy Hybrid. Car is beautiful and sales A++! Second car purchased from this dealer Car is beautiful and sales A++! Second car purchased from this dealer More

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I received great service. The staff were professional and courteous. My vehicle received the service it needed in a timely manner. The staff were professional and courteous. My vehicle received the service it needed in a timely manner. More

by aaron.siemers Verified Customer Verified Customer

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I will not be using Laird Noller again. They were not transparent about what documents I was signing. They were not kind or respectful during the transaction. They were not transparent about what documents I was signing. They were not kind or respectful during the transaction. More

by struble_elisebeth Verified Customer Verified Customer

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This was the worst experience we have ever had with purchasing a car in all of the years we have owned cars. The price of the car was listed online at $19,445 this was on their website and cars.com. Ho purchasing a car in all of the years we have owned cars. The price of the car was listed online at $19,445 this was on their website and cars.com. However, since we were planning to use our own financing, they bumped the price up another $1k. While trying to make the deal, we were shown other financing options, had we taken that option, then the price of the car would be lowered by $1k. They kept saying that their interest rates were lower than our outside financing. We declined them on the first option. When we got into the financing office, the financial person showed us a sheet with our credit union rates, they said that the dealership credit union was lower than ours. We finally caved in and decided to go with their financing. Then, our used car was out of warranty, and he offered us a service contract. We kept saying no. He went on and on. It was like we said no several times. It was annoying. We agreed to the service contract, because it wouldn't raise our monthly payments. These people will not take no for an answer. It took us the 6 hours to get this deal through with. When we got home we looked at the papers and discovered the service contract was $4,000. We were astonished! There was nothing said about how much this was going to be. We wanted it off right away. We contacted the agency and we met with the financial person, waiting 1 hour before he decided to show up. He said that the $4,000 would be taken off of the price of the car. It's been two weeks, and it is still not off. We bought our previous car from Laird Noller and did not encounter any problems, but this time it was terrible. I would not recommend going here for a used car. The salesman was nice, but finance guy was not. More

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Couldn’t have asked for a more transparent and easy car buying experience! 10/10 would recommend if your looking for an easy and transparent process! buying experience! 10/10 would recommend if your looking for an easy and transparent process! More

by kujayhawksgirl Verified Customer Verified Customer

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It was easy to set up an appointment for an oil change and they were quick and reliable and they were quick and reliable More

by kitschensyngk Verified Customer Verified Customer

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I loved my experience, it was fast easy and everyone did there part to put me in a car that I wanted to be in l, I even got into a newer car then I expected overall great experience would buy from again in there part to put me in a car that I wanted to be in l, I even got into a newer car then I expected overall great experience would buy from again in the future. More

by ryunalex2005 Verified Customer Verified Customer

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There is no better place or team than Laird Noller Hyundai in Lawrence. I have never been to a dealership or service station that made me feel like the most important customer. My concerns were listed Hyundai in Lawrence. I have never been to a dealership or service station that made me feel like the most important customer. My concerns were listed to, addressed and taken care of. I felt comfortable and everything was clearly explained to me. I know I made the right choice going to Laird Noller and I know that I am safe and secure with the repairs on my car. I will gladly go there for ALL of my routine maintenance as well. More

by doreme311 Verified Customer Verified Customer

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