Matt Chevier
Matt Chevier at Vision Hyundai Henrietta Rochester

Matt Chevier

Service Manager

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

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4.7
181 Reviews
4.7

181 Reviews

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181 Reviews of Matt Chevier

May 20, 2025

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Employee Rating

First experience was horrible came back spoke with manager who was super professional and very empathetic about my experience yesterday. Thank you Matthew for your kind and generous manner in assistin More

by smorrison893
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ralson the technician

May 21, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 19, 2025

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Very fast reliable great customer service took care of all my needs. Great at following up. More

by Junenjess
Service Price Transparency
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Recommend Dealer
Yes
May 21, 2025

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 02, 2025

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Clearly showed they do not care about my issue. They insisted that there is no manufacturer’s warranty on tires when you buy new car. I knew it exists just not easy to actually get money, but they More

by Oleg
Service Price Transparency
Service Time
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Recommend Dealer
No
May 06, 2025

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 02, 2025

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They seem to solve my sport sonata problems! !! No problems every time, I had an issue with a 2018 sport sonata! Very Pleased!!! More

by LSTROMAN720
Service Price Transparency
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Recommend Dealer
Yes
May 06, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 28, 2025

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Great place to have your car repairs. I called and got the appointment I wanted. Wry accommodating More

by MAG7324
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Apr 30, 2025

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 26, 2025

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While the dealership is in a major renovation with minimal customer facilities including indoor restrooms the service staff continues to provide exemplary customer focus and service! The only missing More

by rcbhoa
Service Price Transparency
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Recommend Dealer
Yes
Apr 30, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 25, 2025

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Employee Rating

Service was pretty good, staff were all very nice, accommodating and competent. Good for fist time there More

by Ziltgmo
Service Price Transparency
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Recommend Dealer
Yes
Mar 25, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 15, 2025

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Employee Rating

Hectic and loud with construction. 2nd straight time they did not complete tire rotation. End More

by justin.walker911
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Matthew Melino

Mar 18, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for bringing this to our attention, Justin. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

March 13, 2025

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Employee Rating

I drove in without an appointment because my car’s electrical system was not working. They took me in and even provided a space for me to work remotely. More

by bsera1
Service Price Transparency
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Recommend Dealer
Yes
Mar 18, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 12, 2025

Dealership Rating
Employee Rating

Brandon in service has excellent customer relation skills, however I would never v8sit this dealer, if the shlep of a human being is Frontline representative, meaning n9t brend9n, but the woman who e More

by Rbanas31
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Foster, Greg Melino

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