Matt Johnson

Del Toyota responded

Thank you for sharing your experience with us, Martin. We appreciate your feedback regarding the timing of your appointment and understand your concerns. It's great to hear that you were otherwise satisfied with Del Toyota. Our team strives to improve our service efficiency and hopes to provide you with an even better experience during your next visit. If you have any further concerns, please feel free to reach out to us. Sincerely, Del Toyota Team

Del Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that our team at Del Toyota was able to assist you without an appointment and that you felt at home during your visit. We take pride in our dealership's atmosphere, and we're glad you appreciated it. We look forward to welcoming you back next time! Sincerely, Del Toyota Team

Del Toyota responded

Thank you for your wonderful review, Ed! We're glad to hear that you had an outstanding experience with our sales staff and that you found great deals on your RAVs. It's fantastic to know that you appreciate the professional service and ToyotaCare maintenance included with your new premium hybrid. We truly value your recommendation and look forward to assisting you with any future vehicle purchases at Del Toyota. Enjoy your rides! Sincerely, Del Toyota Team

Del Toyota responded

Thank you for your wonderful review! We truly appreciate your kind words about our courteous and efficient service at Del Toyota. It's great to hear that you enjoyed our waiting area while your vehicle was being serviced. We look forward to seeing you again for your next service! Sincerely, Del Toyota Team

Del Toyota responded

Thank you for your review, Geoff! We're glad to hear that your experience with Del Toyota was a positive one, despite the recall issue with your Toyota Crown. It's great to know that our team was able to provide you with a loaner vehicle and get your car back to you in just 48 hours. We appreciate your understanding and hope to see you again soon! Sincerely, Del Toyota Team

Del Toyota responded

Thank you for your kind words! We're thrilled to hear that you enjoyed working with our sales team and service department at Del Toyota. Maintaining a friendly and clean environment is important to us, and we appreciate your feedback. We look forward to seeing you again soon! Sincerely, Del Toyota Team

Del Toyota responded

Thank you for your great feedback! We're glad to hear that your service experience at Del Toyota was smooth and hassle-free from start to finish. We appreciate your positive comments and look forward to serving you again in the future! Sincerely, Del Toyota Team

Del Toyota responded

Thank you so much for your kind words, Michele! We're excited to hear that you found your experience with us at Del Toyota to be fantastic, thorough, and professional. We always strive to provide the best service possible, and it's great to know we met your expectations. We look forward to welcoming you back next time! Sincerely, Del Toyota Team

Del Toyota responded

Thank you for your feedback. We take pricing very seriously and regularly compare our rates with local competitors. The rear shock replacement was quoted at $535 total, including installation and tax; for comparison, a local Repair location quoted $680 for a single shock. Tire replacement was recommended based on visible wear and safety considerations, even though the tires did not fail inspection. All recommendations are optional, and our goal is always to be transparent and fair. We would welcome the opportunity to discuss this further—please feel free to contact our management team directly. Sincerely, Del Toyota Team