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Matt Newbold
Matt Newbold
Service Manager
Victory Toyota of St. Louis
11771 Tesson Ferry Rd
Saint Louis, MO 63128
48 Reviews
Hi there, I am Matt Newbold the friendliest service manager in town. I am what the young people refer to as "Old School". I manage with respect and I expect nothing less than 100% effort from my technicians, advisors, and porters. I do this because i know that you (Our Valued Customer) works very hard for your money, and I want to make sure that we give wise and affordable advise and complete effort so that every dollar spent in service will save you a dollar later on repairs. Please stop in and visit us so that we can earn your business
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48 Reviews of Matt Newbold
Verified Customer
February 22, 2026
Software upgrade was done quickly. Waiting area was comfortable and I could either read or watch tv Waiting area was comfortable and I could either read or watch tv More
by EILEENBERLIN
Other Employees Tagged: Prinz Villar, Dennis Perry
January 31, 2026
Very nice snd helpful staff. They were able to answer any questions I had about my car They were able to answer any questions I had about my car More
by JAZZ1687
Other Employees Tagged: Amy Patterson
January 28, 2026
Every good except I went ahead and had some other things done besides the oil change and it took a little longer than I thought . I did drop it off and went to lunch and was expecting it to be done in a cou done besides the oil change and it took a little longer than I thought . I did drop it off and went to lunch and was expecting it to be done in a couple of hours but it was a Saturday and I think they were shorthanded very busy. But other than that, I’d take my car there all the time and I have a FJ that I plan on bringing by there also it’s a 2014 and I was gonna see what kind of services I could get done on that thank you and have a great day More
by CARMENCDA
January 22, 2026
Service was great. I took off one star because the service coordinator promised me a loaner, but when I arrived, there was no loaner on my record. They did give me a ri I took off one star because the service coordinator promised me a loaner, but when I arrived, there was no loaner on my record. They did give me a ride home, but that’s not what I was planning for. More
by Ben_in_WG
Other Employees Tagged: Prinz Villar, Dennis Perry
January 09, 2026
It was perfect. Right on time. Did regular service plus recall inspection. Inspection video was also cool. Right on time. Did regular service plus recall inspection. Inspection video was also cool. More
by RICKSCHUTT
Other Employees Tagged: Prinz Villar, Dennis Perry, Amy Patterson, Mike Cross
December 31, 2025
Typical used car experience with dealership trying tricks to make the most money. They wanted to say our trade-in was worth less due to a ding on an after market truck bed cover - pleeease! Vehicle was not to make the most money. They wanted to say our trade-in was worth less due to a ding on an after market truck bed cover - pleeease! Vehicle was not cleaned well before pickup and we had to bring it back to get items repaired, which was a process to get scheduled (three phone calls). The layout of the dealership is horrible. They need a second exit if they are going to have the repair shop located where it is. Lots of chaos dropping vehicle off for the repair. Overall, not impressed with dealership experience. More
by NAVMARTM
Other Employees Tagged: Casey Krebs, Mike Collins, Scott Arkin, Prinz Villar, Dennis Perry, Amy Patterson, Mike Cross, Michael Manguso
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