Matt Papelbon

I couldn't be happier with the Russ Darriw Dealership. They were polite ,friendly and professional. They took care of me as a customer and my vehicle. They also provided me with a loaner vehicle whi They were polite ,friendly and professional. They took care of me as a customer and my vehicle. They also provided me with a loaner vehicle which was very helpful. I would highly recommend 👌 More

by Steve Itsines Verified Customer Verified Customer

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They were efficient at fixing a repair that they originally did in August. They provided a free loaner and were friendly. originally did in August. They provided a free loaner and were friendly. More

by MARYDONOVAN Verified Customer Verified Customer

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Good service at an affordable price. Didn’t need to wait when my appointment time came Didn’t need to wait when my appointment time came More

by ENEISNER Verified Customer Verified Customer

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Everything was done efficiently with no issues. Thank you for all of your help! Appreciated. Thank you for all of your help! Appreciated. More

by jenny.clinnin Verified Customer Verified Customer

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Michael was kind and helpful in the beginning of my issue. As the process went on I had an extremely hard time communicating back and forth with him. Every time I would call to speak with him I would b issue. As the process went on I had an extremely hard time communicating back and forth with him. Every time I would call to speak with him I would be transferred to 10 different areas of the dealership until I finally reached service management. Still sat on hold for about 10 min each time I called to talk with him. There has also been an issue with him calling me and leaving a voicemail. The texting number was correct but when he said he left me a voicemail I had received nothing. When communicating this with him I got some attitude from him as if it was my fault. This is not the first time I have been dissatisfied by the service department. More

by LAUREN.WOLF31 Verified Customer Verified Customer

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Great customer service again and again! Great customer service again and again! Great customer service again and again! Great customer service again and again! Great customer service again and again! More

by JSURFUS440 Verified Customer Verified Customer

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The employees are always very kind. I feel like they completed my maintenance on a quick and timely manner. I feel like they completed my maintenance on a quick and timely manner. More

by KEITHKURI Verified Customer Verified Customer

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Had an excellent experience when I took my car in for an oil change. Service advisor was friendly, fast/efficient, and very knowledgeable. I had several random questions and he was able to answer all of the oil change. Service advisor was friendly, fast/efficient, and very knowledgeable. I had several random questions and he was able to answer all of them. After I ordered touch up paint, he gave me complete instructions on how to use it. I am happy customer and will be back for my next oil change. More

by RUSSDARROW.BRISKLY528 Verified Customer Verified Customer

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With respect and kindness and getting the job done really short road but can't wait to go back again Russ dar short road but can't wait to go back again Russ dar More

by schmidt.pamela7 Verified Customer Verified Customer

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I bought my car from these guys (2014) new. . Service has been responsive and reliable . Costs. reasonable. Never pushy. Always there when I need them. . Service has been responsive and reliable . Costs. reasonable. Never pushy. Always there when I need them. More

by WIMMER Verified Customer Verified Customer

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