Matt Reid

Big Red helped me with my car service twice in a row, and both experiences were excellent. He was incredibly friendly, professional, and attentive. He made the whole process smooth and stress-free. I truly a both experiences were excellent. He was incredibly friendly, professional, and attentive. He made the whole process smooth and stress-free. I truly appreciate the outstanding and perfect service he provided. Thank you, Big Red, for going above and beyond! More

by neko0710 Verified Customer Verified Customer

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My service agent was prompt , personal and professional. I appreciate his help with my ram. He was helpful with information about your shuttle service and kept in touch with me about my service and after se I appreciate his help with my ram. He was helpful with information about your shuttle service and kept in touch with me about my service and after service pick up. More

by steelcampos Verified Customer Verified Customer

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Was told I needed a new engine, turns out I had a stuck thermostat and a Leak in radiator. thermostat and a Leak in radiator. More

by jcook38 Verified Customer Verified Customer

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My Jeep came in for oil change, tire rotation, and changing both air filters. Upon receiving my car, the front passenger seat was all the way back, there were no paper floor mats, grease stains on the changing both air filters. Upon receiving my car, the front passenger seat was all the way back, there were no paper floor mats, grease stains on the front passenger floor. Employee Brandon witnessed all this. I just wonder if anything else was perhaps overlooked. More

by mark7wen Verified Customer Verified Customer

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The service department was excellent. Very easy setting up appointment. They performed my service quickly and professionally. My service representative Mike was very informative. One of t Very easy setting up appointment. They performed my service quickly and professionally. My service representative Mike was very informative. One of the best I have dealt with. More

by j.kwarren69 Verified Customer Verified Customer

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Thank you all the work exceeded my expectation. The spray on liner looked great. The running board lights were a plus. The spray on liner looked great. The running board lights were a plus. More

by DDT4X4 Verified Customer Verified Customer

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I was told I could refinance my auto loan by two different people and it didn’t happen. They said they would couldn’t do it wouldn’t do it so I got screwed on my loan financing. different people and it didn’t happen. They said they would couldn’t do it wouldn’t do it so I got screwed on my loan financing. More

by A1PLUMB2013 Verified Customer Verified Customer

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I’m so grateful to have a local dealership who puts quality service and its customers first. Brandon and the team here at Dodge go above and beyond to make sure everyone is taken care of. Excellent ser quality service and its customers first. Brandon and the team here at Dodge go above and beyond to make sure everyone is taken care of. Excellent service and amazing team! More

by demetrislhill Verified Customer Verified Customer

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Brought my van in 3 times for same issue, dealership kept it for almost a month each time and returned it without fixing issue. Less than 72 hours after picking up the van from the dealerships repair shop th it for almost a month each time and returned it without fixing issue. Less than 72 hours after picking up the van from the dealerships repair shop the last time it completely broke down in traffic and I had to pay to have it towed back to the dealership. Currently my van is still at the dealership with no estimation as to when it will be repaired and returned to me. When asked for updates I was told waiting for diagnostic specialist to look at it, that took 3 weeks. FYI it is still under warranty yet we were charged for repairs the second time it was in the shop. Overall experience zero out of 10. More

by gnjmonday Verified Customer Verified Customer

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Used my jeep for a personal joyride. Dried my fuel, cost visible damage. everything is tracked on my insurance tracker.. be careful leaving your car with them Dried my fuel, cost visible damage. everything is tracked on my insurance tracker.. be careful leaving your car with them More

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