Matt Taft
Matt Taft at Matthews Nissan

Matt Taft

Service Advisor

Matthews Nissan

3101 Vestal Pkwy E
Vestal, NY 13850

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4.8
17 Reviews
4.8

17 Reviews

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17 Reviews of Matt Taft

June 16, 2025

Dealership Rating
Employee Rating

The staff was very friendly and polite, very professional. I would recommend the Service Dept to others. More

by davidk14
Service Price Transparency
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Recommend Dealer
Yes

June 12, 2025

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Very happy with my service and weekend availability for appointments. Service staff was friendly and courteous. More

by christinapaoletti
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2025

Matthews Nissan responded

Hi Christina- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 10, 2025

Dealership Rating
Employee Rating

Basic 10,000 tune up. Matt explained work that was done. Very nice customer service and maintenance. I waited for my vehicle and the lounge was clean. More

by denmasc12
Service Price Transparency
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Recommend Dealer
Yes
Jun 11, 2025

Matthews Nissan responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 05, 2025

Dealership Rating
Employee Rating

Every time I go to Matthews Dealership I am greeted with smiles and great customer service! They are always willing to help and make you feel comfortable and assured that your vehicle is in good hands. More

by Lotta
Service Price Transparency
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Recommend Dealer
Yes
Jun 09, 2025

Matthews Nissan responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

May 31, 2025

Dealership Rating
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The service representative described the work that was to be done on the car and noted the that the work would be done per my schedule. More

by mzibbon
Service Price Transparency
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Recommend Dealer
Yes

May 29, 2025

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I can always count on Matt for excellent service, knowledge and honesty. He is always available to answer any questions I may have as well. More

by kaycera3
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andrea Barrett

May 30, 2025

Matthews Nissan responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 12, 2025

Dealership Rating
Employee Rating

i had a good experience while i was there for an oil change the oter day More

by ruffenmeow
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Matthews Nissan responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

May 08, 2025

Dealership Rating
Employee Rating

Brought a company vehicle for a recall, the appointment was easy to set up on line. The car needed to be left for the morning and they provided a ride back to my office. Everything went smoothly. More

by steve@lalordental.com
Recommend Dealer
Yes

Other Employees Tagged: Tonya Sitkowski, Kurt Starner

May 09, 2025

Matthews Nissan responded

Hi Steve- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 03, 2025

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I arrived e few yearly and was able to drive right in. I waited in your very nice waiting room. Matt was very nice and helpful. More

by fkillian63
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tonya Sitkowski, Kurt Starner

May 03, 2025

fkillian63 responded

I arrived a few minutes early and was able to drive right in.

February 26, 2025

Dealership Rating
Employee Rating

Was very pleased with the attention to detail and prompt service. She had everything ready for the service. More

by MLWINGARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tonya Sitkowski, Kurt Starner

Feb 27, 2025

Matthews Nissan responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

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