Matt Thompson
Matt Thompson at Carriage Ford

Matt Thompson

Service Advisor

Carriage Ford

908 Lewis & Clark Parkway
Clarksville, IN 47129

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4.8
27 Reviews

With previous automotive sales experience, I came to Carriage Ford in August 2015, and can actually say I love every aspect of my job. I enjoy spending time with my lovely wife and very family oriented. I am a huge sports fan (IU in particular), enjoy golf, and have three playful cats. My goal is to assist you with vehicle information to make an informed decision on your purchase of a new or used car, truck or SUV. I look forward to seeing you soon.

Dealership Experience

10 yrs, 2 mos

Industry Experience

11 yrs, 10 mos

Languages Spoken

English English

4.8

27 Reviews

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27 Reviews of Matt Thompson

May 31, 2025

Dealership Rating
Employee Rating

Great staff treat you like family would recommend to others we have purchased at least 10 vehicles from them and never had any issues More

by Fred
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Recommend Dealer
Yes

November 15, 2024

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Excellent customer service… personnel were accommodating, friendly and knowledgeable… Have vehicles serviced and repaired and will continue in the future. More

by Steve
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Recommend Dealer
Yes

Other Employees Tagged: Craig Book, Amanda Jeffries

November 02, 2024

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Took my f150 in for oil change. Did not have appointment but was checked in within a few minutes of arriving. One hour later I received a call telling me my truck was ready. Very go More

by Jeb
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Recommend Dealer
Yes

August 08, 2024

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Great service! Valet pickup is perfect and well communicated. People are very helpful and friendly More

by Papaw fleck
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Recommend Dealer
Yes

Other Employees Tagged: Craig Book

July 25, 2024

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Got me in and out quickly, everyone was friendly and I’m confident in their work. More

by uhljason
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Recommend Dealer
Yes

Other Employees Tagged: Craig Book

July 23, 2023

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it sucks these are the rudest people i have ever dealt with will not be back to purchase another vehicle if it was the last dealership left to purchase a vehicle from i would take up walking More

by dkbaxter
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Recommend Dealer
No

Other Employees Tagged: Craig Book

Jul 26, 2023

Carriage Ford responded

We sincerely apologize we did not meet your expectations, and would like to investigate further so we can do everything possible to rectify the situation. In order for us to investigate further we will need a little more information from you. Please reach out to us by email with your full name, and best contact number to amanda@carriageford.com or marty@carriageford.com. We look forward to hearing from you soon.

June 02, 2023

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Came in without an appointment. My rear passenger window would not close. I asked if they could roll it up for me until I could get an appointment to have it repaired I was in the More

by art
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Craig Book

Jul 26, 2023

Carriage Ford responded

Art, Thank you for taking time to share your experience. We are happy we could help, and truly appreciate your kind words. If we can help with anything in the future please do not hesitate to reach out.

June 02, 2023

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Good people, professional and polite. Not to mention my sales person Duane “fireball” Money is a absolute sexy hot stud muffin. More

by jayconley73
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jul 26, 2023

Carriage Ford responded

Jay, Fireball is one of our best for so many reasons :) We will be sure to add your compliment to the long list! We appreciate you taking time to leave such a great and fun review. Feel free to reach out to us if we can be of assistance in the future.

March 26, 2023

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Employee Rating

Quick courteous service on my recall issue. Friendly staff. As always a pleasure to deal with. More

by martj1957
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Service Communication
Recommend Dealer
Yes

September 12, 2022

Dealership Rating
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Terrible service,terrible customer service. They leave rags and other thing in your car and under your hood. Please avoid this place!! More

by Jdfordman0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Craig Book

1

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