4 Reviews
Write a ReviewDealership Experience
4 yrs, 7 mos
Industry Experience
4 yrs, 7 mos
Languages Spoken
English
4 Reviews of Matt White
January 09, 2025
⭐️⭐️⭐️⭐️⭐️ I had an amazing experience at Greenacres Nissan, and it was all thanks to Phillip! From the moment I walked in, Phillip made the entire process smooth, stress-free, and enjoyable. His profes Nissan, and it was all thanks to Phillip! From the moment I walked in, Phillip made the entire process smooth, stress-free, and enjoyable. His professionalism and genuine care for his customers were evident every step of the way. Phillip took the time to understand exactly what I was looking for and presented me with options that perfectly matched my needs and budget. He was incredibly knowledgeable about the vehicles and explained everything in detail, ensuring I was comfortable and informed before making a decision. What truly stood out was his patience and no-pressure approach. He treated me like family, answering all my questions with honesty and transparency. Thanks to Phillip, I drove away in a car I absolutely love, feeling confident about my purchase. If you're looking for a top-notch experience and a salesman who truly has your best interests at heart, go see Phillip at Greenacres Nissan. You won't be disappointed! More
November 09, 2023
Just purchased a new 2023 Murano with Isidro, he was extremely patient and accommodating to all that I asked. I had been searching online for a while and he was the most helpful, direct and diligent sal extremely patient and accommodating to all that I asked. I had been searching online for a while and he was the most helpful, direct and diligent sales representative I have EVER worked with. Thank you again Izzy! More
Other Employees Tagged: Isidro Peart, Matt White Manager
June 20, 2023
Where do I even start, besides everyone should highly consider whether or not they should be doing business with this dealership! There wasn’t a single smooth step in the used car buying process, so I’m consider whether or not they should be doing business with this dealership! There wasn’t a single smooth step in the used car buying process, so I’m making a list to inform potential customers. If I’m being perfectly blunt, it was a nightmare all around!!! 1. They will promise you the world, and not deliver on any of it. This could be expected with a private sale or a small car lot, but this shouldn’t be standard practice at a dealership. 2. They tried to charge a $1900 reconditioning fee, that is supposed to cover oil change, detailing, replacing tires, full inspection, looking over/fixing scratches and dents, etc. and the only thing that was maybe done, was the oil change. I can’t even prove if they did the oil change or not, but they certainly didn’t detail it, fix dents (that were obvious when I received the car), replace the tires, or really anything at all that is supposed to make the car “customer ready”. 3. They did not disclose a single thing that was wrong with the car before the sale, since I was an out of state buyer, and expected honesty and transparency. It showed up with a dirty interior, a dent on the door trim, crease on the door, loose rear view mirror, and really bubbled back window tint. This ended up costing me $1500+ out of pocket to resolve. 4. The car showed up from the shipper five days late!!! (third party delivery that I paid $1500 for, and the dealership chose the company). Horrible communication, and choice of shipper. 5. The car arrived without any registration. No plates, no temporary tag, no permit in the window, and no documentation whatsoever. The car was not legal to drive when it showed up. It was actually insane. It took me three and a half hours to get them to finally send me some information that I could print, to make it half way legal to drive. It took another three days for them to send me the temporary plates. 6. I called and texted to complain to the salesman and manager for the horrible experience, as well as not receiving a second key (only 20k miles on the car, it should have two), and they said they would help me with the dents etc. if I send them receipts. I sent them proof, they dodged my calls and texts for a week before I was finally able to get another sales manager to tell me they will not be helping me any further. I was going to let this go, if they were willing to help out and admit they were lacking integrity and professionalism. I am here writing this review because they did not help, and I want other people to have the chance to avoid this train wreck of a transaction. More
March 21, 2023
If I could give a zero rating I would. This dealer tried to rip me off by charging almost $5,000 above the sticker in so called fees of all sorts. WARNING .... STAY AWAY FROM THIS DEALER This dealer tried to rip me off by charging almost $5,000 above the sticker in so called fees of all sorts. WARNING .... STAY AWAY FROM THIS DEALER !! This seems to be the kind of dealership in the 21st century. I have visited a number of dealers and virtually all of them try to pack high fees into the sale to increase their profits. These fees are nothing but EXTRA PROFIT for the dealer. There needs to be laws prohibiting this sort of price gouging. It is getting worse as time goes by. Our state and federal officials need to be made aware of this issue and put a stop to it. This is CRIMINAL activity and any car dealer that practices this price gouging should lose their license, be fined, and serve time behind bars. More
Other Employees Tagged: Mike Pennachio

