Matthew Branch
Service Advisor
Five Star Subaru of Grapevine
2651 William D Tate Ave
Grapevine, TX 76051
79 Reviews
Write a Review79 Reviews of Matthew Branch
November 18, 2025
This has been the best dealership I've ever dealt with. Bought my car a year ago, and the whole transaction was great. I've been back for multiple standard services, and each time it has been excellent. I Bought my car a year ago, and the whole transaction was great. I've been back for multiple standard services, and each time it has been excellent. I appreciate they take care of everything just how you ask, and are never pushy with add-ons and the like. Can't recommend this place enough. More
Other Employees Tagged: Bill Klozik, Corbin Beck, Lauren Cano, Deion Thomas
October 28, 2025
Subaru Grapevine is the best dealership I've ever dealt with. Their professional customer service is second to none. My service writer Matt was really on his game Friday through Monday in handling my recal with. Their professional customer service is second to none. My service writer Matt was really on his game Friday through Monday in handling my recall situation. Thanks Matt, and Thanks Grapevine Subaru... More
October 22, 2025
Excellent in every area. You can’t find better customer care or hospitality. Always honest helpful and fair during car purchases. Every employee there is extraordinary. The b You can’t find better customer care or hospitality. Always honest helpful and fair during car purchases. Every employee there is extraordinary. The best. More
Other Employees Tagged: Jonathon Crawford, Rex So, Damon English, Dustin English, Tyler Jordan , Dylan.
October 16, 2025
Great service and good people i will always go back to get my car serviced done get my car serviced done More
Other Employees Tagged: Dyson Ellis, Lauren Cano, Jonathon Crawford, Damon English, Dustin English, Alejandro Lopez, Tyler Jordan, David Earnest, Jonathan Lanphouthacoul
September 26, 2025
These guys are awesome! From the minute you drive up to the time that you leave, you are greeted with smiles and special attention. Job done in a timely manner and they keep From the minute you drive up to the time that you leave, you are greeted with smiles and special attention. Job done in a timely manner and they keep you updated throughout the whole process.All employees seem to have fun doing what they’re doing! This is rear nowadays no matter where you work! I am a (FSSFL) Five Star Subaru customer for life!!! More
Other Employees Tagged: Jakob Ritter
August 29, 2025
Excellent service received from Five Star Grapevine Subaru. Matthew and Ana Rodriguez kept me well informed of progress. The problem was corrected within estimated timeframe. Car was returned to me was Subaru. Matthew and Ana Rodriguez kept me well informed of progress. The problem was corrected within estimated timeframe. Car was returned to me washed and vacuumed, how nice! Thank you very much and I’m currently shopping for my next Subaru. I love my Subaru and love the customer service provided by Five Star Subaru. More
Other Employees Tagged: Ana Rodriguez and Andy from New Zealand
June 09, 2025
Excellent dealership in every way. Professional , TX. friendly. Good customer relationship, car care, etc. YEA! Professional , TX. friendly. Good customer relationship, car care, etc. YEA! More
Other Employees Tagged: Jose Zambrana , Dylon Freeman
June 03, 2025
Matt was able to fit me in last minute and they were so polite and quick! I will definitely be back polite and quick! I will definitely be back More
Other Employees Tagged: Jakob Ritter, Jason Womack, Jonathan Lanphouthacoul
May 29, 2025
I take my 2015 Outback for service and Matt is awesome. The loaner car and working with my slow after market extended warranty. I will definitely be looking to buy a new Outback and I’ll be back when I do The loaner car and working with my slow after market extended warranty. I will definitely be looking to buy a new Outback and I’ll be back when I do. More
May 23, 2025
Matthew B went far above and beyond to make sure our transmission replacement was not painful at all! Subaru, as a company, really stands behind their products and values their customers, and it is alwa transmission replacement was not painful at all! Subaru, as a company, really stands behind their products and values their customers, and it is always a pleasure to deal with Five-Star Subaru Grapevine! More

