Matthew Cavaness

It’s close to home and customer service is okay at Service. I took my 2020 Ford Edge because my check engine light came on and I was covered under warranty but the service technician was unable to rem Service. I took my 2020 Ford Edge because my check engine light came on and I was covered under warranty but the service technician was unable to remove my catalytic converter to replace the 02 sensor and wanted me to pay $2,200 to replace. I said no and paid for the spark plugs and my warranty deductible and then ended up trading it in that day for a 2024 Ford Sport with 69 miles. I wasted $300 something dollars and I bet they didn’t replace the catalytic converter after it got sold. I would have kept my car but eventually I would need to purchase a catalytic converter to replace the 02 sensor. I had already replaced the transmission at 39,000 miles, vacuum assembly hoes, valve with only 69,000 miles. More

by FARRAHBROWN36 Verified Customer Verified Customer

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Great experience. Friendly, knowledgeable sales staff, answered all my questions. I'd definitely buy a car from them again. Friendly, knowledgeable sales staff, answered all my questions. I'd definitely buy a car from them again. More

by Mr Jim Verified Customer Verified Customer

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Everyone was very kind and professional. They all answered my questions kindly and respectfully! Would definitely recommend! They all answered my questions kindly and respectfully! Would definitely recommend! More

by JDP9489 Verified Customer Verified Customer

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We always have an amazing experience at Riata. It’s why we buy all out vehicles there. It’s why we buy all out vehicles there. More

by TIFF.STARK2879 Verified Customer Verified Customer

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I am very happy with my new car. Everyone was truly helpful and compromising and understanding especially being in the military and my schedule tends to change a lot. Everyone was truly helpful and compromising and understanding especially being in the military and my schedule tends to change a lot. More

by JASMINEPARHAM97 Verified Customer Verified Customer

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If you’re dealing directly with GM Gary you will get a honest and great experience. We’ve bought 3 cars here now, and the third experience has completely changed our view of Lief Johnson. We were looking honest and great experience. We’ve bought 3 cars here now, and the third experience has completely changed our view of Lief Johnson. We were looking to add an explorer. I had preapproval and they had it as 466 miles on the website, wouldn’t take any money off for the 2871 miles actually on it at time of sale. And the front license plate was not installed and now I’m being told to bring it in an hour and a half away after my sales person promised me it would be something he could bring to our house and do even after I advised him I live an hour and a half away. The vehicle was not serviced prior to our purchase, the back was dirty even after “detailing” I told them 24 hours in advance of my preapproval and I wanted the paperwork done digitally and to sign in person for the 4 papers. I got there waited from 407p to 545p to do paperwork. After I signed, the sales person wants to inform me outside as he puts the plate in the window that they didn’t have time. What do you mean you didn’t have time, I discussed this transaction from 3p the day before and told you I’d be there to sign and go to work, you had a full business day. Now I have no front plate holder even though it’s on my included sales purchase and like an idiot I signed nothing was owed to me but yet I didn’t expect a license plate holder to not be on the front of the car. Completely changed my thoughts on this dealership if you’re not dealing with Gary or financing in house More

by KNELLIS30 Verified Customer Verified Customer

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Great place eddy and matt Cavaness are the best was very fast and easy to get my vehicles fast and easy to get my vehicles More

by KEVIN Verified Customer Verified Customer

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Great experience my wife and me had getting our new F-150. Warm welcome at the door and friendly staff. Thank you! F-150. Warm welcome at the door and friendly staff. Thank you! More

by KENNETH B Verified Customer Verified Customer

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Will Goodwin was my sales person. He did an amazing job. Fastest I’ve ever purchased a vehicle. Oscar was great also. I have no idea who Matthew is. He did an amazing job. Fastest I’ve ever purchased a vehicle. Oscar was great also. I have no idea who Matthew is. More

by MARCIANOMERINO Verified Customer Verified Customer

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Eddie lied or didn’t know the right info on the truck. I wanted a 7.2 kw generator but I now know it’s the smaller one. The low washer fluid light is also stuck on and I have to make an appointment to hav I wanted a 7.2 kw generator but I now know it’s the smaller one. The low washer fluid light is also stuck on and I have to make an appointment to have my NEW truck in the shop More

by ARACOSTA1988 Verified Customer Verified Customer

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