

Matthew Gallegos
Service Advisor
Autostar Subaru of Silverthorne
171 W 9th St
Silverthorne, CO 80498
Dealership Experience
5 yrs, 5 mos
Industry Experience
25 yrs, 7 mos
15 Reviews
Write a Review15 Reviews of Matthew Gallegos
July 16, 2025
Someone scheduled my appointment on Saturday, I drove 45+ minutes and found out they weren’t open. I was rescheduled for Monday, took a day off work because of the mid-scheduling & then they gave me a very s minutes and found out they weren’t open. I was rescheduled for Monday, took a day off work because of the mid-scheduling & then they gave me a very small discount. I plan to take my car somewhere else from now on. More
July 16, 2025
The staff was polite and helpful, but . .. I sat around for two hours before my problem was diagnosed and then told that they didn't have the correct part. Also didn't have the part for the .. I sat around for two hours before my problem was diagnosed and then told that they didn't have the correct part. Also didn't have the part for the recall that I had made an appointment for a week earlier. I was charged $117 for a diagnosis for a problem that you couldn't fix for a lack of a part and then I had the work done else where for 70% of the estimated cost by you, not counting the cost of the diagnosis. More
June 12, 2025
I was given excellent service. Axel showed me what needed to be done totally getting me road ready for road trip I will need to taking for brother's health reasons. He kept me in Axel showed me what needed to be done totally getting me road ready for road trip I will need to taking for brother's health reasons. He kept me informed what Matt the mechanic was doing. He went far and beyond the call of duty assuring me of safety first while on the road. I totally appreciate his sincere concern and time while I was reading a good book! You keep the customer happy and I will definitely return referring others as well! Thank you for your service. More
Other Employees Tagged: Axel Harder
May 16, 2025
Everything was done with efficiency and care. Old tires packed nicely. All service people were courteous and helpful. And the website was easy to use for making the appointment. Old tires packed nicely. All service people were courteous and helpful. And the website was easy to use for making the appointment. More
April 26, 2025
I really lime Chris , but he is gone. Mary is also a good sport. The last time i went i did not get the report page and i am not sure if they rotated my Tires I could be wrong though. O Mary is also a good sport. The last time i went i did not get the report page and i am not sure if they rotated my Tires I could be wrong though. Overall is a good place More