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Matthew Huff
5 Reviews
5 Reviews
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5 Reviews of Matthew Huff
December 21, 2025
They were extremely helpful and quick. I love to get my rav4 serviced with him and the dealership I love to get my rav4 serviced with him and the dealership More
by vikram
Other Employees Tagged: Josh Dale, Daniel Rogers, Mike Schultz, Daniel Erickson, BRI BRAUN, Colton Schroeder, Zach Schuett, Zach Reed, Cal Kittleson
December 20, 2025
I don't mind the reps trying to upsell services by letting me know recommended services based off mileage. In fact Layla was very courteous and accommodating, if it was just her, this would be 5 stars letting me know recommended services based off mileage. In fact Layla was very courteous and accommodating, if it was just her, this would be 5 stars. However, the fact that the technician told me my air filter and cabin filter needed to be replaced is absolutely appalling as they were both changed 430 miles ago/less than two weeks ago!! For those of you that don't know, they should last 12k to 15k miles no problem, or be changed annually regardless. To try and upsell for items that don't need replacing and aren't even close to bad amounts to nothing more than a scam, end of story. Matthew made to the video but I can't be sure it was him who "determined" I should replace the filters. Honestly, I'd bet money all the technicians after trained in upsell scamming. I've bought my last two Toyotas here, although it was technically still Jack Safro as Napleton just bought right around when I bought my current 2020 brand new. This experience definitely makes me think I should buy my next car elsewhere. More
by JJL
Other Employees Tagged: Layla Kemp , It's not Matthew's fault he did what he was trained to do
October 31, 2025
Zach Schuett was very excellent to work with, was very clear with what was being done to my vehicle. I will be going back to Zach Schuett for service in the future. clear with what was being done to my vehicle. I will be going back to Zach Schuett for service in the future. More
by michaelminer2001
Other Employees Tagged: Danyele Wondolkowski, Zach Schuett
June 19, 2025
Basic maintenance and tire rotation, I was in and out in an hour. Kudos to Zach Schuett, Asst. Service Mgr. an hour. Kudos to Zach Schuett, Asst. Service Mgr. More
by Nick
Other Employees Tagged: Tony Rebich, Zach Reed
March 25, 2025
Another great experience at Brookfield Toyota! Daniel Erickson consistency provides a high level of professionalism and integrity as my service advisor, My vehicle maintenance was performed flaw Daniel Erickson consistency provides a high level of professionalism and integrity as my service advisor, My vehicle maintenance was performed flawlessly by the experienced technicians in short order. I sense that the dealership has a great corporate culture. More
by walrahu
Other Employees Tagged: Daniel Erickson
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