Matthew Johnson

I can't say enough kind words about Russ Darrow Kia and the team that helped my daughter, a first-time car buyer, get into her dream vehicle. From the moment we walked in the door to the close of the sale, the team that helped my daughter, a first-time car buyer, get into her dream vehicle. From the moment we walked in the door to the close of the sale, everything was the way you want it to be when you go to make a big purchase. No intimidation, no pressure, no misinformation. No moving numbers around on an offer sheet to make you "think" you got a deal. Completely transparent. I got to shout out the standouts that we worked with. Matt in sales was responsive from the moment we arrived. He was informative on the test drive, he was patient while he walked my daughter through the credit app process. As we faced some challenges during the credit process (as one would expect with an 18 yr old with no credit), Andrew just kept finding creative solutions. And none of his solutions were ever to go outside of the budget or to sacrifice on her needs. Devon in finance walked her through the closing and made sure her and her car were protected for years to come. After all is said and done, We don't feel like we got "had". We feel more like Russ Darrow Kia was a team of "uncles" getting their "niece" into her dream car. And as a mother of a first-time car buyer, I couldn't have asked for a better experience. More

Report | Print

Great experience from start to finish! Matt was extremely helpful and had great communication throughout the whole process! Matt was extremely helpful and had great communication throughout the whole process! More

Report | Print

Matt and Anthony were great to work with! Even stayed an hour past close to finish up the sale. Much appreciated Matt and Anthony!!! Even stayed an hour past close to finish up the sale. Much appreciated Matt and Anthony!!! More

Report | Print