Matthew Wirth
Matthew Wirth at Niello Volkswagen

Matthew Wirth

Service Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
163 Reviews
4.9

163 Reviews

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163 Reviews of Matthew Wirth

July 24, 2025

Dealership Rating
Employee Rating

Excellent service and customer care. Matt was excellent in meeting all our requests. Great job. More

by RACOUSSA
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 24, 2025

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 24, 2025

Dealership Rating
Employee Rating

Excellent service and customer care. Matt was very attentive and completed all work as requested. Great job. More

by RACOUSSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2025

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 23, 2025

Dealership Rating
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Great people and great place. I go here for every car need. Only recommend this place!!!! More

by COOLBRAD100
Service Price Transparency
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Recommend Dealer
Yes
Jul 23, 2025

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 04, 2025

Dealership Rating
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Matt Wirth has always provided exemplary customer service and this recent service was no exception. Customer service as a whole is lacking these days, but Matt and Niello VW have consistently been a pleasan More

by LOWRYSFIRE
Service Price Transparency
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Recommend Dealer
Yes
Jul 04, 2025

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 03, 2025

Dealership Rating
Employee Rating

I have mixed feelings about this dealership but I've had a wonderful experience with both Jose who was my salesman and Matt who helped me yesterday. Otherwise I would do business elsewhere. More

by KANDIHILL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jose, Salesman

Jul 06, 2025

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jose and Matt here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 26, 2025

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Matthew was amazing. He was prompt and attentive and provided the best service. I am always so pleased with Niello Volkswagon. More

by MARQUEZJR1
Service Price Transparency
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Recommend Dealer
Yes
Jun 26, 2025

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 19, 2025

Dealership Rating
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Very efficient and customer oriented. Wish you were located in Roseville or Rocklin. Appreciate your uber service. More

by donna.lunardini
Service Price Transparency
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Recommend Dealer
Yes
Jun 19, 2025

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 18, 2025

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Ray was amazing. No pressure and made frequent calls to keep us updated on the release/arrival of the 2025 ID Buzz, Louis helped us choose which ID Buzz from the inc More

by CHRISIOAK
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Recommend Dealer
Yes
Jun 18, 2025

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 18, 2025

Dealership Rating
Employee Rating

I appreciate Niello VW and Matthew for resolving a code/fault error with our 2014 passsat. We were able to get the issue resolved in a timely manner. More

by AFISHER11
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2025

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 23, 2025

Dealership Rating
Employee Rating

Very service oriented. Grateful for the flexibility and communication. Keep up the great work. Thank you More

by TKRAIKER
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 23, 2025

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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