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Maxwell Munsell
Maxwell Munsell at Russ Darrow Mazda of Greenfield

Maxwell Munsell

Service Advisor

Russ Darrow Mazda of Greenfield

3520 S 108th St
Greenfield, WI 53228

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4.6
134 Reviews
4.6

134 Reviews

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134 Reviews of Maxwell Munsell

November 07, 2025

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Employee Rating

There could be more focus on making sure a used car is purchased that it is clean from front to back and inside. Also that the engine is clean . Otherwise, I like mazda cars and have had good luck More

by PAYNEJX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donavin Alsfelt

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Nov 07, 2025

Russ Darrow Mazda of Greenfield responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

November 05, 2025

Dealership Rating
Employee Rating

Took longer than expected for my recall but everyone is nice and informative. Happy overall More

by LOLOB2000
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon

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Nov 05, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Saidai nick.saidai@russdarrow.com

October 31, 2025

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Employee Rating

Very Cordial and profesional. Good service. Nice lounge with snacks. Service Reps treat you right More

by JOHNJP14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon

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Oct 31, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Saidai nick.saidai@russdarrow.com

October 29, 2025

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Employee Rating

Friendly and professional service. Responsive and helpful, very good experience. Would bring my car back for service again. More

by Red Maven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon

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Oct 29, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Saidai nick.saidai@russdarrow.com

October 24, 2025

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Employee Rating

I had a 10 out of 10 experience taking my car in for an oil change. The service manager was very professional and kind, even though I was late to my service appointment, and made the entire process simple More

by EBONACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Porter, Matt Papelbon

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Oct 24, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Saidai nick.saidai@russdarrow.com

October 21, 2025

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Employee Rating

I enjoy coming to this dealership. Maxwell makes the trip worth coming every time. This dealership takes care of me. More

by PHIL2-16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Saidai nick.saidai@russdarrow.com

October 12, 2025

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Employee Rating

This dealership stands by their word and products. They promised a fix and delivered. I am very happy with the results. More

by 12345MRR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Miller

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Oct 12, 2025

Russ Darrow Mazda of Greenfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Greenfield! Nick Saidai nick.saidai@russdarrow.com

October 12, 2025

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Employee Rating

he was good kept me informed about my car and was a real nice person More

by pfunk4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 12, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Saidai nick.saidai@russdarrow.com

October 07, 2025

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Employee Rating

They fixed the problem that was created during my brake repair. I was glad with their work. More

by AMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 07, 2025

Russ Darrow Mazda of Greenfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Greenfield. We look forward to having you as one of our valued customers for many more years to come! Nick Saidai nick.saidai@russdarrow.com

October 06, 2025

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Employee Rating

My case manager has been working with me on resolving an issue - dealership says there’s nothing wrong with my vehicle - my case manager told me they were supposed to call the Mazda IT department while it w More

by LAURENASH504
Recommend Dealer
No
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Oct 09, 2025

Russ Darrow Mazda of Greenfield responded

Hello Lauren: We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Nick Saidai nick.saidai@russdarrow.com

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