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Megan Barnes
28 Reviews
As the Service Assistant at Grote Mitsubishi, I am passionate about delivering exceptional customer service and ensuring every customer feels welcome and valued in our service department. I take pride in answering all customer calls promptly and scheduling vehicle services at their earliest convenience to accommodate their busy lives. In my role, I work closely with our Service Writer, Zach, to assist in daily operations while continuously expanding my knowledge of the automotive service industry. My responsibilities include writing purchase orders (POs) and repair orders (ROs), maintaining a clean and inviting service area, and keeping customers updated on repair timelines to ensure a smooth and transparent experience. Additionally, I handle cashiering duties and am always ready to assist with anything that contributes to the efficiency and success of our department.
Read moreDealership Experience
2 yrs, 3 mos
Industry Experience
2 yrs, 3 mos
Languages Spoken
English
28 Reviews
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28 Reviews of Megan Barnes
May 22, 2025
Haven't had the vehicle for 2 weeks and it's been in for repairs once and now second time coming up. Not too happy with the way vehicle is performing. Stuck with vehicle for 6 yrs and wanna make sure it's repairs once and now second time coming up. Not too happy with the way vehicle is performing. Stuck with vehicle for 6 yrs and wanna make sure it's reliable. We would love to be put in something else if this will be an ongoing problem. The vehicle vibrates when excelerating sitting in the back seat you can feel it more. More
by studlight_cowboy46747
Verified CustomerOther Employees Tagged: Fred Grote, Zach Burdette, Johnathan Driscoll , Jennifer Keller
April 23, 2025
Very good experience. Everyone professional and had a sense of concern and urgency. Thank you Everyone professional and had a sense of concern and urgency. Thank you More
by Lisahughes1957
Other Employees Tagged: Zach Burdette
April 07, 2025
The service was prompt and willingness to answer any questions and concerns I inquired about. questions and concerns I inquired about. More
by theresastapleton18
Other Employees Tagged: Zach Burdette
April 03, 2025
They were very nice and extremely helpful. I got help setting up my settings today I got help setting up my settings today More
by hlyrich
Other Employees Tagged: Kris Cossairt, Arnoldo Garcia, Justin Harmon, Johnathan Driscoll, Jennifer Keller
March 23, 2025
Friendly, definitely dependable, makes you feel more like a family than a customer. They take pride in their work and never let you walk away unsatisfied. You can get an oil change from a lot of places but w a family than a customer. They take pride in their work and never let you walk away unsatisfied. You can get an oil change from a lot of places but why would you when you can get one from a place that makes you feel warm and welcomed no matter the circumstances. If they’re having a bad day you’ll never know it. From the young lady in the waiting area that makes the wonderful popcorn to the service men their exceptional. More
by deneanpatton26
Other Employees Tagged: Zach Burdette
March 22, 2025
I didn't deal with Grote Mitsubishi nor Meagan. I dealt with Grote Automotive in Elkhart, Indiana. My sales man was named Colton. Colton & that dealership was a 4 out of 5 stars. They helped get me I dealt with Grote Automotive in Elkhart, Indiana. My sales man was named Colton. Colton & that dealership was a 4 out of 5 stars. They helped get me a better vehicle & I love it. More
by rbprincess
Other Employees Tagged: Colton-Salesman at Grote Automotive in Elkhart Indiana
March 20, 2025
Service is great has great service tech in indiana that take great great care of your vehicle!! take great great care of your vehicle!! More
by Nessa
Other Employees Tagged: Zach Burdette , Carlos services tech
March 13, 2025
Very professional in what they do taking care of the customer as if it was their car. customer as if it was their car. More
by Frank
Other Employees Tagged: Zach Burdette
March 02, 2025
I am always happy with everything and everyone, you get in right away and are always coming out letting you know what is going on . Thank you in right away and are always coming out letting you know what is going on . Thank you More
by darlafaber81
Other Employees Tagged: Zach Burdette
February 26, 2025
They said that my rotors are just fine. But 2 other mechanics,have told me they need replaced.... when I got the jeep. It had 7 chips in the windshield, the repaired one , that is now spr But 2 other mechanics,have told me they need replaced.... when I got the jeep. It had 7 chips in the windshield, the repaired one , that is now spreading. Now 5 of the 7 chips have spread. So no I'm not very pleased with them. Very unhappy . The salesman is who told me they would fix these problems. But they didn't More
by ilovepigs782020
Other Employees Tagged: Zach Burdette, Cayler Miner
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