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Megan Barnes
Megan Barnes at Grote Mitsubishi

Megan Barnes

Service Advisor

Grote Mitsubishi

1630 N Coliseum Blvd
Fort Wayne, IN 46805

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4.8
74 Reviews

As a Service Advisor at Grote Mitsubishi, I am committed to delivering exceptional customer service and ensuring every customer feels informed, valued, and confident in their vehicle’s care. I take pride in clearly explaining recommended services, maintaining transparent communication, and keeping customers updated throughout the repair process. Working closely with our technicians, I help coordinate efficient and accurate service while respecting my customers’ time. My goal is to make every visit to our service department smooth, honest, and stress-free.

Dealership Experience

3 yrs

Industry Experience

3 yrs

Languages Spoken

English English

4.8

74 Reviews

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74 Reviews of Megan Barnes

February 12, 2026

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Employee Rating

Friendly service and they treat you good. I recommend them to anyone. That's why I keep going back More

by phllpdady1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

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February 06, 2026

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Employee Rating

They need to be more considerate for people that live out of town. They don’t provide rental services. More

by toemettrae1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Zach Burdette

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Feb 06, 2026

Grote Mitsubishi responded

Thank you for sharing your feedback. We understand how challenging it can be when you’re traveling from out of town, and we’re sorry for any inconvenience caused. While we don’t currently offer rental services on-site, our team is always happy to help explore alternative options or coordinate as best we can to minimize disruption. We appreciate you bringing this to our attention and hope to better serve you in the future.

January 31, 2026

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Employee Rating

We were pleased with the car in the beginning and after a month of having the car had a big engine problem that was going to cost us 2 grand to fix it and they weren’t even trying to help us fix the car sayi More

by jameyspence12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Zach Burdette, Vanessa Borjas, Johnathan Driscoll

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January 30, 2026

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Employee Rating

Excellent service from friendly people in a pleasant environment! Will definitely come back and highly recommend More

by marcusstarks54
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

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Jan 30, 2026

Grote Mitsubishi responded

Marcus, thank you so much for the great review! We’re thrilled to hear you received excellent service in a friendly and pleasant environment. Your recommendation truly means a lot to us, and we look forward to welcoming you back again soon.

January 24, 2026

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Employee Rating

Great team working skills ? ??? ???? ???? ???? They care about there customers and our needs. More

by forlife.fr
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

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Jan 24, 2026

Grote Mitsubishi responded

Thank you for the awesome review! We look forward to working with you again!

January 23, 2026

Dealership Rating
Employee Rating

Promt and professional service technicians. The transportation is fantastic as well. Very good very nice. More

by cdycwl90
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

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Jan 27, 2026

Grote Mitsubishi responded

Thank you for the kind review! We’re happy to hear you had a prompt and professional experience with our service technicians, and that our transportation options made things even more convenient for you. We truly appreciate your support and look forward to assisting you again in the future.

January 22, 2026

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Employee Rating

excellent customer service. why do you need twelve more words? why do you need five more words. More

by BREMUDD
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

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January 01, 2026

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The staff is amazing! Professional, knowledgeable, friendly. I drive from southwest Ft. Wayne to come here.You can’t go wrong with them. More

by Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

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Jan 08, 2026

Grote Mitsubishi responded

Thank you so much, Theresa! We truly appreciate you making the drive from southwest Fort Wayne to see us. Our team takes great pride in providing professional, knowledgeable, and friendly service, and your kind words mean a lot to all of us. We look forward to taking care of you again in the future!

December 08, 2025

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Employee Rating

I think that the people I dealt with were very nice and helpful with a smile on their faces all the time More

by earlfarr54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

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Dec 09, 2025

Grote Mitsubishi responded

Thank you so much for your kind words! We’re happy to hear that our team took great care of you and made your visit welcoming. We appreciate you and look forward to helping you again!

November 24, 2025

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Employee Rating

I like it because the people who work there are very respectful and they tries to help you in any which way they can help More

by tawandafontenette2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 24, 2025

Grote Mitsubishi responded

Thank you so much for your kind words! We’re glad to hear that our team’s respect and willingness to help made a positive impression. We truly appreciate you and look forward to assisting you in any way we can in the future!

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