Mel Burges

Gordie Boucher Ford of Kenosha responded

Thank you for the incredible 5-star review! We’re thrilled to hear you were more than impressed with the customer service, automotive care, and value you received. The inspection video is a great way to keep you informed, and we’re glad it stood out. Just as important no pressure for additional services we believe in honesty, transparency, and only recommending what you truly need. Thank you again for choosing Gordie Boucher Ford of Kenosha. We look forward to providing the same excellent experience at your next visit! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the excellent 5-star review! We’re so glad to hear that every member of our team you interacted with was professional, friendly, and helpful. Completing your vehicle’s service on time and with quality is exactly what we strive to deliver at Gordie Boucher Ford of Kenosha. We appreciate your trust and look forward to taking great care of you again on your next visit! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re so glad to hear that our team took great care of your car and provided efficient service. At Gordie Boucher Ford of Kenosha, we’re committed to making every visit easy and professional. We appreciate your trust and look forward to seeing you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic feedback! We’re thrilled to hear you enjoyed your experience at Gordie Boucher Ford of Kenosha and that our service and team made such a positive impression. We appreciate the recommendation and we’re glad you enjoyed the cookies too! We look forward to helping you again in the future, whether for sales, service, or fleet needs. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words and for trusting us with your vehicle during recall visits. We’re thrilled to hear that you’ve had such positive experiences with our team and that the friendly, accommodating atmosphere at Gordie Boucher Ford of Kenosha has made your visits enjoyable. From complimentary snacks and drinks to staff who check in and ensure you’re comfortable, we want every customer to feel cared for. We also appreciate your special shoutouts Mel truly is one of the kindest, most thoughtful shuttle drivers, and Bradford always goes the extra mile to make sure vehicles receive the best care possible. We’re lucky to have them on our team, and we’re grateful for your recognition. Thank you again for your continued trust, and we look forward to serving you for many years to come! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your kind words! We’re thrilled to hear that Mike consistently provides you with honest, reliable, and customer-focused service at Gordie Boucher Ford of Kenosha. It’s great to know that he never over recommends services and always goes above and beyond to make sure your vehicle is well taken care of. We truly appreciate your trust in both Mike and our service department, and we look forward to continuing to provide you with the same dependable care on every visit. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your incredible feedback! Buying 50 new cars is quite an experience, and it means so much to hear that your visit to Gordie Boucher Ford of Kenosha was the very best of them all. We’re thrilled that Tristen’s professionalism and dedication stood out and that Barb’s hospitality helped make the experience even more memorable. Your trust and kind words inspire our team to keep delivering exceptional customer service from sales to hospitality. We truly appreciate your business and look forward to welcoming you back for future vehicles and service needs. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your review! We’re glad to hear that the team at Gordie Boucher Ford of Kenosha was able to address your concern quickly and professionally. Providing fast resolutions and dependable customer service is always our goal, and it’s great to know that we’ve consistently met your expectations. We appreciate your trust and look forward to continuing to serve you with the same level of care and professionalism on every visit. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your review! We’re so glad to hear that Jessica was able to efficiently organize your two appointments together and assist you with your tire order. At Gordie Boucher Ford of Kenosha, our team works hard to make scheduling and service as smooth and convenient as possible, and it’s great to know Jessica delivered such a positive experience. We truly appreciate your trust in us and look forward to serving you again for all your future automotive needs. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

We are truly sorry to hear about your experience and deeply concerned about the seriousness of this situation. Your safety is our top priority, and what you described does not reflect the standards we hold ourselves to at Gordie Boucher Ford of Kenosha. We would appreciate the opportunity to speak with you directly to fully understand what happened and investigate this matter immediately. Please reach out to our Service Manager Belal Barakat @ 262-697-0700 so we can address your concerns and take the appropriate steps to make things right. Thank you for bringing this to our attention, we take it very seriously and want to ensure this is resolved properly. Sal Pappalardo General Manager