Melanie Hanvelt
Melanie Hanvelt at Porsche North Houston

Melanie Hanvelt

Professional Porsche Service Consultant

Porsche North Houston

13911 North Freeway
Houston, TX 77090

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3 Reviews

Melanie is a skilled service advisor with five years of experience in the automotive industry. Before joining indiGO, she honed her expertise as a service advisor at Toyota. Melanie’s favorite car is the classic 1965 Porsche 356 SC Cabriolet, reflecting her appreciation for timeless design and engineering. Outside of work, Melanie enjoys reading, crafting, and exploring music. A graduate of Orting High School in Washington State, she cherishes her home state as her favorite vacation destination, where she can relax and recharge.

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3 Reviews

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3 Reviews of Melanie Hanvelt

November 20, 2025

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Work was completed in a timely manner as they promised. I was completely satisfied with the work done. I was given transportation back home at no cost to me. More

by rgthomas360
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Workmanship
Service Time
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Recommend Dealer
Yes
Nov 24, 2025

Porsche North Houston responded

Thank you for your review! We're glad to hear your service at Porsche North Houston was timely and met your expectations. Providing convenient and high-quality service, including complimentary transportation, is part of our commitment to excellence. We appreciate your business and look forward to your next visit.

September 27, 2025

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Excellent service by Mel 10 ⭐️. her customer service is the best. Dealer is improving en cleaning the cars when the deliver them and improving in customer service. More

by Rob
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Service Time
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Recommend Dealer
Yes
Sep 29, 2025

Porsche North Houston responded

Thank you, Rob, for your great review. We're thrilled Mel delivered 10-star service and appreciate your recognition of our improvements in vehicle delivery and overall customer experience. We look forward to serving you again at Porsche North Houston!

September 18, 2025

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Dealership was wonderful to work with but Melanie lacked in customer service. She seemed irritated by my questions and was not knowledgeable in the products. Everything felt very scripted. This tends to be More

by benfixin
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Recommend Dealer
Yes

Other Employees Tagged: Chris Brown, Jon Gosling

Sep 19, 2025

Porsche North Houston responded

Thank you for your feedback and 4-star review of Porsche North Houston. We're glad the overall experience met your needs and appreciate your comments regarding areas for improvement. We'll use your input to continue refining our customer experience.

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