Melissa Bauer

Great customer service. Melissa guided me through everything I needed to know about my new vehicle. I will refer, people. Melissa guided me through everything I needed to know about my new vehicle. I will refer, people. More

by SHARM0315 Verified Customer Verified Customer

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Process was easy, I applied online, Mellissa and myself emailed or texted only, no phone calls, I liked that, went in drive out with a car. I asked if anything fees could come off, so I could lower my paym emailed or texted only, no phone calls, I liked that, went in drive out with a car. I asked if anything fees could come off, so I could lower my payment, $780… she told no,doc fee can’t and I need gap, but I wanted car, document were signed on a touchscreen desk, when I got home I looked at contract an it had extended warranty $3800, I called and told them to redo it and take it off the same day, she tried talk me out, , told me apr could change.. la la la la, she called back next day said warranty off and my payment went down $140 and nothing else changed, I glad I don’t have to return the car, because I told her I didn’t want no extra fee More

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Melissa was communicative, helpful and made the car buying process quick and easy. Enjoyed working with her buying process quick and easy. Enjoyed working with her More

by jen.hullinger Verified Customer Verified Customer

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If it wasn't for Melissa I would not be a customer thanks Melissa enjoying the vehicle she is number 1 Melissa enjoying the vehicle she is number 1 More

by leroygatewood8 Verified Customer Verified Customer

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Good experience, they were very communicative and responsive. I would recommend them for your next vehicle. responsive. I would recommend them for your next vehicle. More

by FStud Verified Customer Verified Customer

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Everyone there were very helpful and easy to talk to. I felt listened to and not pressured. It was an enjoyable experience. I will go back there again. I felt listened to and not pressured. It was an enjoyable experience. I will go back there again. More

by bobbie814 Verified Customer Verified Customer

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Great fast service… I texted message communication with Melissa.. went in, left with a cat Melissa.. went in, left with a cat More

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Melissa was the best salesperson I ever dealt with when they said no she found a way even better than what I wanted she should go all the way to the top we will be forever buying from lafontain and always they said no she found a way even better than what I wanted she should go all the way to the top we will be forever buying from lafontain and always Melissa More

by leroygatewood8 Verified Customer Verified Customer

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Very caring make me feel like I was appreciated and got me exactly the car I needed and wanted I would definitely go back here again me exactly the car I needed and wanted I would definitely go back here again More

by johnlillis84 Verified Customer Verified Customer

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Melissa Bauer and Vicki Mattioli are the best people to work with. I love my new Terrain and am so grateful for their help. work with. I love my new Terrain and am so grateful for their help. More

by Arianna Every Verified Customer Verified Customer

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