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Melissa Callen

Overview Reviews (91) Inventory (111)

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Melissa Callen

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Melissa Callen

Sales Representative

Seeger Toyota of St Robert

169 St Robert Blvd
St. Robert, MO 65584

I have been back with the Seeger team now for a eight years, however, I did work here for a few years in the past. Before coming back to join the Seeger Team I worked in the auto industry for 7 years, and have a total of 15 years in the automotive sales and of over 40 years experience in customer service and sales. Things that made me want to come back and join the Seeger team include; the brand new facility, the amazing parts, and service departments, and of course all the friendly, fun staff here. It makes for a great work environment. When I’m not spending my time at the dealership I enjoy getting away to Nascar events. I also like spending my free time attending yard sales, and getting out and enjoying the outdoors, fishing, boating, and just hanging out at the river. As for my favorite Toyota I don’t have one, I love all the Toyota’s with their great history, and reliability, I myself drive a Toyota 4Runner.

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4.6

91 Reviews

Overview Reviews (91) Inventory (111)

Dealership Experience

9 yrs, 2 mos

Industry Experience

16 yrs, 1 mo

Specialties & Trainings

customer service 35 plus years, mark of excellence award past 6 years, specialty training on importance of taking care of the customer, safety, features on trucks & cars

4.6

91 Reviews

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91 Reviews of Melissa Callen

October 03, 2023

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Employee Rating

MELISSA took very good care of everything I needed. Was honest, which sold me before I bought. Was honest, which sold me before I bought. More

by sharonabel.t

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Oct 04, 2023 -

Seeger Toyota of St Robert responded

Thank you so much for sharing your experience with Seeger Toyota Of St. Robert and Melissa. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Toyota Tacoma. Melissa and the team will be thrilled to hear your feedback!

September 11, 2023

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Employee Rating

I’ve been to a few dealerships but this dealership is probably the best one I been to. probably the best one I been to. More

by stephaniewarlitner

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Sep 13, 2023 -

Seeger Toyota of St Robert responded

Thank you so much for your kind words Stephanie! We're thrilled to hear that you had a great experience with our team, especially Melissa. We strive to provide excellent customer service and it's always rewarding to know that we've met your expectations. We hope you enjoy your new Rav4 and if there's anything else we can assist you with in the future, please don't hesitate to reach out.

August 27, 2023

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Employee Rating

Excellent customer service! !! I asked Melissa to reserve me a new 2023 Sequoia almost 2 years ago. As soon as Toyota started taking orders, she called to secure my spot. Had to !! I asked Melissa to reserve me a new 2023 Sequoia almost 2 years ago. As soon as Toyota started taking orders, she called to secure my spot. Had to wait a hot minute for this beauty, due to slow production, but it was well worth the wait! I’ve already taken it on one road trip to the mountains, didn’t see a single 23 sequoia on my 18hr drive there & back, and still have yet to. Which goes to show just how low supply is, and yet… Melissa was able to get me the nicest model, in the highest demand! She definitely went the extra mile!!! ;) Thank you Melissa and Seeger Toyota! Absolute rockstars! More

by Realtor Danielle

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Cory Poe , Chuck Rogers

Helpful 0

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Sep 01, 2023 -

Seeger Toyota of St Robert responded

Thank you so much for taking the time to share your positive experience with us, Danielle! We're thrilled to hear that Melissa provided you with exceptional service throughout the process of securing your Capstone Sequoia.It's great to know that she was attentive and ready to assist you every step of the way. We appreciate your kind words and are glad that she was able to guide you through the unfamiliar features of your new car. We hope you're enjoying your purchase, and if there's anything else we can assist you with in the future, please don't hesitate to reach out.

August 21, 2023

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Melissa was one of the sweetest people I have ever met. This was my first dealership experience and she made it very memorable. This was my first dealership experience and she made it very memorable. More

by Josalinireland

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Sep 01, 2023 -

Seeger Toyota of St Robert responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team, especially Melissa. We strive to provide excellent customer service and it's always rewarding to know that we've met your expectations. We hope you enjoy your new car and if there's anything else we can assist you with in the future, please don't hesitate to reach out.

August 08, 2023

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Employee Rating

There's one person I would not deal with there and her name is Melissa. She's rude AF and very unprofessional! name is Melissa. She's rude AF and very unprofessional! More

by NotYourCustomer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Helpful 0

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Aug 08, 2023 -

Seeger Toyota of St Robert responded

On behalf of the sales team here at Seeger Toyota Of St. Robert, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered with Melissa is understandable and your experience is unacceptable. We would like to discuss this further with you, please do not hesitate to contact me at your convenience. Sincerely, Kevin Johnson GM 573-336-7111

March 18, 2023

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Melissa was super helpful and kind. I was able to get the car that I was looking for and within my budget!! I was able to get the car that I was looking for and within my budget!! More

by Silviachavez89

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cory Poe

Helpful 0

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Mar 20, 2023 -

Seeger Toyota of St Robert responded

We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Seeger Toyota Of St. Robert with only the best there is to offer. It’s so lovely to hear that Melissa and Cory helped to make your experience such a positive one. Enjoy your new Toyota Corolla!

September 01, 2022

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Employee Rating

Melissa was absolutely the best. No pressure what so ever. She is definitely what all dealerships need. No pressure what so ever. She is definitely what all dealerships need. More

by Shay

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Sep 02, 2022 -

Seeger Toyota of St Robert responded

We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Seeger Toyota Of St. Robert with only the best there is to offer. It’s so lovely to hear that Melissa helped to make your experience such a positive one.

August 29, 2022

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Employee Rating

Melissa was amazing to work with! She went above and beyond to make sure I got exactly what I wanted!! She went above and beyond to make sure I got exactly what I wanted!! More

by TStarnes

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Rob Caldwell

Helpful 0

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Aug 30, 2022 -

Seeger Toyota of St Robert responded

We couldn’t be happier that Melissa provided you with a great car buying experience. She is a real asset, and we are lucky to have her on the Seeger team. We hope you are enjoying your new vehicle, please come back to visit anytime!

August 22, 2022

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Employee Rating

Today was my first buying a new car experience! Melissa was on the ball about everything and did everything she could to make this such an easy process. I will definitely be back in the future. You Melissa was on the ball about everything and did everything she could to make this such an easy process. I will definitely be back in the future. You guys are amazing! More

by othompson2115

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Aug 23, 2022 -

Seeger Toyota of St Robert responded

We couldn’t be happier that Melissa provided you with a great car buying experience. She is a real asset, and we are lucky to have her on the Seeger Toyota Of St. Robert team. We hope you are enjoying your new vehicle, please come back to visit anytime!

March 10, 2022

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Employee Rating

We hit a few bumps along the way but Melissa and Rob did everything and worked with me and I got the car I wanted. I am glad I got the car I picked. everything and worked with me and I got the car I wanted. I am glad I got the car I picked. More

by Kelly

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Rob Caldwell

Helpful 0

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Mar 16, 2022 -

Seeger Toyota of St Robert responded

Congratulations on your new GMC ! Thank you for taking the time to write about your experience. It is wonderful to hear that Melissa and Rob were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

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