Melissa Easton

Great service great people try Jason. He’s great. Sold us a great vehicle whole crew was personable made process easy. He’s great. Sold us a great vehicle whole crew was personable made process easy. More

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Had a good experience with the sales team. Inquired about a 2018 m3 listed with no pictures. Fabian was able to confirm all my question and concerns w the videos and pictures of the vehicle. O Inquired about a 2018 m3 listed with no pictures. Fabian was able to confirm all my question and concerns w the videos and pictures of the vehicle. Out of state happy buyer More

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Plaza did an amazing job as always, got exceptional work done with exceptional customer service by Paul. done with exceptional customer service by Paul. More

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Great attention, good inventory, reasonable negotiating process, helped with the in vehicle orientation and implementation process, helped with the in vehicle orientation and implementation More

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Ryan was professional and very helpful. Would recommend dealership to anyone in the market for a BMW Would recommend dealership to anyone in the market for a BMW More

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I like the professional work I received. The time span was pretty quick as well. The time span was pretty quick as well. More

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Ryan was very helpful and a good friend. He’s always calling and asking how everything is Eric was specially nice and they’ll just go out of your way to do whatever they have to do places am He’s always calling and asking how everything is Eric was specially nice and they’ll just go out of your way to do whatever they have to do places amazing thanks guys. More

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Plaza collision has now had my car x 2 months. There is no communication unless I call them. The young ladies answering the phone are very rude and not knowledgeable at all. I finally spoke to Markalia, wh no communication unless I call them. The young ladies answering the phone are very rude and not knowledgeable at all. I finally spoke to Markalia, whom attempted to transfer me to Justina but I got her voice mail instead. After calling back speaking to Markalia, I was told, that the parts was order from plaza parts on 10/28 and that they have yet to hear back from parts. When asked for contact information regarding parts I was told her manager emails parts and there was no contact. At that time I asked for her manager and she then gave me plaza parts number, where I spoke to Austin and was told due to the “pandemic “ things are just very bagged up! Don’t get me wrong, I work everyday in the “Pandemic “ and we all are affected some kind of way, but simple communication or update is helpful, I mean I leave messages and no return call. At that time Austin transferred me to Bobby whom is his manager and after he investigated, per him one part is already in but they’re waiting on another part. Everybody I spoke to said it was BMW of North American issues. Nobody validated the fact that it’s been 2 months, the fact that nobody has reached out to communicate with me, nobody has returned my message left, or the fact that the young ladies in the office is very rude. It’s always the same issues with PLAZA BMW. More

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