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Melissa Ward
Melissa Ward at Nucar Mazda of New Castle

Melissa Ward

Service Advisor

Nucar Mazda of New Castle

172 N. Dupont Hwy
New Castle, DE 19720

5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Melissa Ward

June 07, 2025

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Employee Rating

I’m beyond satisfied! I came here looking for something totally different and I’m so happy that I listened to Dan. He showed me so many options, informing me on all the be More

by Austingreene812
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Stanitski, Jay Mikesell, Ken Chin, Michael Johnson, Malcolm Carter, Rob Schneider, Doug Kane, Christian Lopez, Joseph Mayah

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Jun 08, 2025

Nucar Mazda of New Castle responded

Thank you so much for your review, Austin! We're glad that you had such a great experience at Nucar Mazda of New Castle and that Dan was able to assist you with all your vehicle needs. It's great that you found the right option for you. We appreciate your feedback and look forward to seeing you again soon. Enjoy your new ride! - The Nucar Mazda Team

April 11, 2025

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Awesome experience from beginning to end. I purchased my 2020 car here and I have most of my service done here. Always great service communication and accommodating. I plan on purchasing ano More

by sade1575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Schneider

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Apr 11, 2025

Nucar Mazda of New Castle responded

Thank you so much for your wonderful review! We're thrilled to hear that you had an awesome experience from beginning to end at Nucar Mazda of New Castle. It's great to know that you are pleased with our service and communication. We look forward to assisting you again for your next Mazda purchase and for any future service needs. See you next time! - The Nucar Mazda Team

March 18, 2025

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. Showing you videos with the services is informative . Customer service is awesome. Very happy. Thanks More

by Adrienne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracy Gell, John Stidham, Steve Saunders, Graeson Caspers, Chuck Maynard, Sam Odongkara, Glenn Stitely, Mike Carfagno, Rob Schneider

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Mar 18, 2025

Nucar Mazda of New Castle responded

Thank you so much for your wonderful review, Adrienne! We're thrilled to hear that you found our service videos informative and that our customer service met your expectations. Your satisfaction is our top priority at Nucar Mazda of New Castle. We look forward to seeing you again soon! - The Nucar Mazda Team

October 28, 2024

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From start to finish the best car buying experience I’ve ever had. Mike Johnson was knowledgeable and answered all of my questions with ease. All of the Sales Managers were amazing and appreciated me as a c More

by Steventennis15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Saunders, Michael Johnson, Sam Odongkara

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Oct 28, 2024

Nucar Mazda of New Castle responded

Thank you for sharing your experience! We're delighted to hear that Mike and our sales managers made this your best car-buying experience. Your kind words mean a lot to us, and we’re grateful for the opportunity to serve you. Enjoy your new car, and thank you for choosing us!

May 24, 2024

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Hands down best service center and dealership! William is awesome and always makes me feel valued. Mazda customer forever. More

by shakimmakt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will GoldWire

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May 28, 2024

Nucar Mazda of New Castle responded

Thank you for your wonderful feedback! We're thrilled to hear that you had the best experience with us and that William provided exceptional service. We truly value your loyalty as a Mazda customer. If you ever need anything else or have any questions, don't hesitate to reach out. We look forward to continuing to serve you for many more years to come!

February 26, 2022

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Employee Rating

Hi Mazda RX eight refused to start when it was cold in the morning. John Strom and Melissa kept working working working. Finally figured out what was wrong repaired it. I now have the car back and I’m enj More

by harrisonthoyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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