Mellie Morales
Mellie Morales at Gardena Honda

Mellie Morales

Service Department-Customer Relations

Gardena Honda

15541 S. Western Avenue
Gardena, CA 90249

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4.6
99 Reviews

Dealership Experience

1 yr, 5 mos

Languages Spoken

English English

Spanish Spanish

4.6

99 Reviews

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99 Reviews of Mellie Morales

March 14, 2026

Dealership Rating
Employee Rating

Since I entered the dealership, everyone was really nice and ensured to meet all of my needs More

by elliott.aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 14, 2026

Dealership Rating
Employee Rating

Muy buen servicio gracias y arturo fue muy amable me explico todo lo que necesitaba. More

by TORBELLINOS07@gmail.com
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

March 13, 2026

Dealership Rating
Employee Rating

Very professional dealership and constantly kept me updated on the progress of my vehicle and time it would take for it to be done More

by JESUSARREDONDO944
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alexis Quintanilla

March 12, 2026

Dealership Rating
Employee Rating

Good service and excellent workers and excellent Deals and service is very fast the atmosphere is very nice More

by RAJANMOL0013
Sales Price Transparency
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Recommend Dealer
Yes

March 11, 2026

Dealership Rating
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Art was so helpful and answered all my questions regarding my service repair he was great More

by GARCIAVALERIE2018
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Art

March 11, 2026

Dealership Rating
Employee Rating

Customer service was great and I appreciate the communication from the truly great experience. Will come back soon. More

by NOEMAIL37
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

March 10, 2026

Dealership Rating
Employee Rating

It had the best customer service and it was a very welcoming environment for me and my family More

by elliott.aguilar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 10, 2026

Dealership Rating
Employee Rating

Although they were great at reliving the car on Christmas Eve, no one has gotten back to us as to why the floor mats were missing. We have called at least 10 times, left messages, emails and stopped by to re More

by Janette Pinedo
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Mar 10, 2026

Gardena Honda responded

Janette, We're disappointed to see that nobody has gotten back to you about your floor mats. At your earliest convenience, please call me at (424) 340 9300 Ext 8083 or email me at mmorales@gardenahonda.com and I will be happy to assist you. Regards, Mellie Morales Customer Relations Manager

March 09, 2026

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Employee Rating

Was kinda of disappointed when I got there, and started the process, it seemed that I had to take control of what I wanted, and not be lead or sold something I didn't want More

by flbrownsr54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2026

Gardena Honda responded

We're disappointed to see that we fell short of expectations at your recent visit. We want every guest to drive home satisfied with their experience, which is why I'd like the opportunity to speak with you further at your convenience and learn more about where we fell short. Please call me at (424) 340 9300 Ext 8083 or email me at mmorales@gardenahonda.com when you have a moment. I hope to hear from you. Regards, Mellie Morales Customer Relations Manager

March 09, 2026

Dealership Rating
Employee Rating

Exelent service and fast employment tanks I recommend to everybody and a post to the media I recommend tanks More

by Valdezelva64
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris

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