Michael Burton
Michael Burton at Chuck Anderson Ford
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Michael Burton

Sales Professional

Chuck Anderson Ford

1910 West Jesse James Road
Excelsior Springs, MO 64024

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4.8
43 Reviews
4.8

43 Reviews

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43 Reviews of Michael Burton

October 12, 2024

Dealership Rating
Employee Rating

Everyone was friendly. Very helpful. A great experience. Would recommend them to anyone interested in buying a car More

by clowery2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

September 27, 2024

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Very easy to travel too and quik /very good service. Selection of cars was very good More

by jdmktas
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Oct 01, 2024

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase!

September 19, 2024

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All the people at Chuck Anderson Ford were very nice and helpful. They helped me get a car that I love. More

by foote.tammy
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gardner

Oct 01, 2024

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase.

August 28, 2024

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Employee Rating

These guys went out of their way to make this process easy, especially for my wife.They brought several cars to the front door of the dealership so she was able to see them as it was extremely hot outsid More

by cc870088
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 01, 2024

Chuck Anderson Ford responded

Thanks for taking the time to leave us your feedback! We appreciate you!

July 24, 2024

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I was working with a sales representative to purchase a pre-owned truck and it ended up being sold from under me by another employee. Poor communication between the staff and poor customer service. Mike Bu More

by ewilson108
Recommend Dealer
No
Jul 24, 2024

Chuck Anderson Ford responded

Hi Eli! I understand that the situation could be frustrating. The people who bought the 2011 Chevrolet 1500 you were wanting to purchase had driven 2 hours to the store and were test driving it/purchasing it. At that time, the customer who has seen the vehicle, driven the vehicle, and is physically here takes priority over a customer wanting to put a deposit on it over the phone to hold it. We're sorry for the frustration, but there was no 'inside deal' or anything of the sort. We did what was right and fair. -Nick Anderson General Manager

May 14, 2024

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No pressure from salesman. Very easy process. Decent trade in value given. Paperwork was almost ready when we went in to sign. More

by debsinkc89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gardner

May 16, 2024

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase with us! We appreciate your business!

April 07, 2024

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Employee Rating

Had a very pleasant experience with salesman Micheal Burton, he made the process simple! Not your typical high pressure salesman!! More

by rdsmith050
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Anderson, Michael Gardner , Cody Horton

Apr 08, 2024

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase! We look forward to serving you again in the future!

March 20, 2024

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Employee Rating

Michael was very helpful. I am an employee at the Kansas City Assembly Plant, and just needed a sales person for the actual deal. Michael understood that a helped where he cou More

by lazedayv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gardner

Mar 21, 2024

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase, we hope you enjoy your new truck!

February 18, 2024

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Employee Rating

Worked extra hard stayed late and got me in the car I wanted! Even took extra time to explain all the new features the car came with More

by akgbrower
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Anderson, Myles Casey , Tim Hein

Feb 22, 2024

Chuck Anderson Ford responded

Thanks for the great feedback on your new vehicle purchase!

February 07, 2024

Dealership Rating
Employee Rating

Helpful and communicative during the long process of getting a Maverick from the factory. The purchase transaction went as expected with no surprises. More

by TOMOGLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 07, 2024

Chuck Anderson Ford responded

We're sorry it took so incredibly long to get your Maverick! Such a crazy process. We're happy you're happy!

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