Michael Cook

I'm 60 years old and I have dealt with dozens of dealerships in my life and Jim Ellis is the worst dealer I ever seen. Super bad service, unfriendly and incompetent staff. Big big mistake also to bu dealerships in my life and Jim Ellis is the worst dealer I ever seen. Super bad service, unfriendly and incompetent staff. Big big mistake also to buy Maserati. xxxxty car. next day after I purchased it brand new I started having major problems with suspension. I took it twice to the dealer they kept lying to me saying it was a software update issue. They kept the car 18 days and the problem is still there. on top they didn't even have the courtesy to clean my car before giving it back to back to me. Big huge difference between Jim Ellis dealers and and Penske. More

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The team at Jim Ellis Maserati was awesome. Raychel and Michael were very efficient and accommodating to my schedule. Loved the service! Raychel and Michael were very efficient and accommodating to my schedule. Loved the service! More

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This dealership was friendly and easy to work with. They made sure to answer all my questions about the cars I was interested in. They made sure to answer all my questions about the cars I was interested in. More

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Very kind and responsive. Went for my annual maintenance check. He also answers my questions! Went for my annual maintenance check. He also answers my questions! More

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On my 3rd purchase from Jim Ellis and once again the sales team knocked it out of the park. These guys are amazing sales team knocked it out of the park. These guys are amazing More

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Mike was a great salesperson. He helped us through the complete buying experience including teaching us how to work all the tech gadgets! I highly recommend them. He helped us through the complete buying experience including teaching us how to work all the tech gadgets! I highly recommend them. More

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Working with Michael was fantastic! He's very knowledgable about the vehicles. He's pleasant and patient. He went above and beyond to make sure all my concerns were addressed. He made t He's very knowledgable about the vehicles. He's pleasant and patient. He went above and beyond to make sure all my concerns were addressed. He made the overall process was pretty seamless. More

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I had a wonderful experience at Jim Ellis Maserati and would recommend this dealership to everyone looking for your perfect car. would recommend this dealership to everyone looking for your perfect car. More

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This was the best experience working with our saleperson Michael Cook, his knowledge and experience was outstanding. He was helpful from the beginning to the very end. I was most impressed with his knowled Michael Cook, his knowledge and experience was outstanding. He was helpful from the beginning to the very end. I was most impressed with his knowledge of the product he is selling. Thank you Michael and the finance department for your attention to detail and a quick transaction. You guys ROCK! More

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Bought a Maserati Granturismo from Michael Cook this weekend. He was very helpful and made my buying experience from Jim Ellis a great one. I will by from them again. Thank you Michael! weekend. He was very helpful and made my buying experience from Jim Ellis a great one. I will by from them again. Thank you Michael! More

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