Michael Croom
Michael Croom at Jay Buick GMC

Michael Croom

Assistant Sales Manager

Jay Buick GMC

18800 Rockside Rd
Bedford, OH 44146

Contact Me
4.8
36 Reviews

Dealership Experience

12 yrs, 7 mos

Industry Experience

30 yrs, 3 mos

Specialties & Trainings

Certifed Buick, GMC and Pre-Owned Vehicle Salesperson

4.8

36 Reviews

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37 Reviews of Michael Croom

October 05, 2025

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Employee Rating

Very respectful he knows what he doing he got what I wanted in car price More

by kimbobbitt111
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Recommend Dealer
Yes

Other Employees Tagged: Mark Timen

October 02, 2025

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Employee Rating

Great company, great salesman. He showed up on his day off to deliver my vehicle. I aspire to be like him More

by SOOPA216
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Recommend Dealer
Yes

Other Employees Tagged: Mark Timen

October 01, 2025

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Employee Rating

Everyone is always professional, friendly and helpful no matter the department. They always make you feel welcome. More

by dmhairston
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Mark Timen

October 01, 2025

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Good customer service and great professional service on my car and the wait time was good More

by timmbland
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen

September 30, 2025

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Employee Rating

Thank you Nick, Michelle and Mike for a seamless experience, great service all around from everybody More

by j.gennaro
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Recommend Dealer
Yes

September 18, 2025

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Dave in service is the absolute best. Always makes sure I’m taken care of and he able to explain in detail what’s going on and rather or not it’s covered by warranty More

by ANTHONY.THURMAN1214
Service Price Transparency
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Recommend Dealer
Yes

September 15, 2025

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Amazing Team ! They always make you feel like home before and after you purchase a vehicle ! More

by Jerome
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Mark Timen , Dalton Perry & Tariq King

September 08, 2025

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Very good service and communications, Impressed with the Service Departments Video Vehicle Inspection an Diagnostics. More

by michaelphillipsracing
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian the Service Manager...

September 01, 2025

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Employee Rating

Michael Croom went above and beyond to provide us with an acceptable offer. Thank you Michael. More

by wilsonjohn687
Sales Price Transparency
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Recommend Dealer
Yes

August 30, 2025

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Employee Rating

Nicole was extremely helpful and knowledgeable about the vehicle. The car was sold before we were ready to purchase and she and the Manager went out of their way to find another for us. The staff at Jay Bui More

by JOANNEMILLSAPS
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Mark Timen , Nicole

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