Michael Croom
Michael Croom at Jay Buick GMC

Michael Croom

Assistant Sales Manager

Jay Buick GMC

18800 Rockside Rd
Bedford, OH 44146

Contact Me
4.9
45 Reviews

Dealership Experience

12 yrs, 8 mos

Industry Experience

30 yrs, 4 mos

Specialties & Trainings

Certifed Buick, GMC and Pre-Owned Vehicle Salesperson

4.9

45 Reviews

Write a Review

46 Reviews of Michael Croom

November 21, 2025

Dealership Rating
Employee Rating

It don't matter the cost of the vehicle, after is out of the dealer they don't care about it anymore. had really experienced with my ultimate denali they treated like is another particular car.😡😡😡😡 More

by clevelandfoamandroofing
Recommend Dealer
No

Other Employees Tagged: Kevin Walter, Mark Timen , who ever is in charge of the service department also his boss

November 17, 2025

Dealership Rating
Employee Rating

I’ve always had a good experience at the dealership and they do show good relations. This is my second car I bought there. More

by DFSMITH44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter

November 15, 2025

Dealership Rating
Employee Rating

They are great! We will only go to them for our car’s service. Thank you More

by pweissflynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David

November 08, 2025

Dealership Rating
Employee Rating

They were veryFriendly, my service person explained everything. The Waiting room was clean and comfortable More

by CANNMCINTYRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Mark Timen

November 02, 2025

Dealership Rating
Employee Rating

So kind, understanding, and patient. Very nice staff and I walked out with my dream car! One of the best dealerships in Ohio! More

by chauntellejacobs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Mark Timen

October 28, 2025

Dealership Rating
Employee Rating

Always excellent. Easy to schedule, and they make the experience as pain free as possible. More

by K.PAPESH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter

October 27, 2025

Dealership Rating
Employee Rating

I was well satisfied with my sales person and I would highly recommend all of my friends to Michael Croom!💕 More

by dianehancock1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 27, 2025

Dealership Rating
Employee Rating

Great service and well appreciated Always be glad to come to get my car service!👍🏿 More

by EDNA46071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter

October 11, 2025

Dealership Rating
Employee Rating

The team was kind and courteous, they communicated the service and timeline on when my vehicle would be ready very well More

by Buickowner216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen

October 05, 2025

Dealership Rating
Employee Rating

Very respectful he knows what he doing he got what I wanted in car price More

by kimbobbitt111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen

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