

Michael Hedrick
Service Writer
Highland Park Ford Lincoln
1333 Park Avenue West
Highland Park, IL 60035
18 Reviews
Write a Review18 Reviews of Michael Hedrick
August 14, 2025
Love the fast service And sll the rest. They alwayes do great job eith my car They alwayes do great job eith my car More
Other Employees Tagged: Frank Pamimtuan, Adam George
August 14, 2025
The service department at Highland Park Ford has always taken great care of me and my car. Quick repairs and courteous service without trying to add on unnecessary repairs. taken great care of me and my car. Quick repairs and courteous service without trying to add on unnecessary repairs. More
Other Employees Tagged: Frank Pamimtuan, Bill Baroud, Jeremy Abitbol, Adam George
August 10, 2025
Great people to do business with. Always honest for good advice. Always very knowledgeable staff. Always recommend them over every where else I have been. Always honest for good advice. Always very knowledgeable staff. Always recommend them over every where else I have been. More
Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Mike Laufer, Adam George
August 10, 2025
They spoke to me rudely and disrespectfully. They didn't offer solutions to many of my car's problems. With their nonchalant attitude, they haven't even fixed my car for a few weeks. When I cont They didn't offer solutions to many of my car's problems. With their nonchalant attitude, they haven't even fixed my car for a few weeks. When I contacted them, they repeatedly hung up the phone in my face. Even the supervisor is acting nonchalant. It turns a blind eye to the disrespectful behavior of its own staff. I will report them to the government agency as soon as possible. And I'm going to send a complaint to the BBB. I don't recommend anyone to buy lincoln cars after their lincoln service experience. I'm not the only one having these problems. Many Lincoln owners suffer from these problems in my friends, and certainly no one recommends the Highland Park Lincoln service More
Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Mike Laufer, Adam George
August 09, 2025
I have very great experience at the highland park ford Lincoln service department,great job thank you Lincoln service department,great job thank you More
Other Employees Tagged: Frank Pamimtuan, Adam George
August 09, 2025
Since purchasing the car in 2009 it has always been serviced at HP FORD. They do for service awesome work. Iwould never take my car any where esle for service! serviced at HP FORD. They do for service awesome work. Iwould never take my car any where esle for service! More
Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Mike Laufer, Adam George
August 09, 2025
I came to check why my system went off due to save battery, I got informed it happened cause my phone charging cable was left in at night which when I thought double did not make sense since most of m battery, I got informed it happened cause my phone charging cable was left in at night which when I thought double did not make sense since most of my friends have dash cams and chargers always plugged in and it has nothing to do with battery life, I got sent home my battery warranty expires in 4000 miles wich is very short time for me ,I believe I was given that explanation cause I am a girl I’m sorry but I’m not too satisfied after last visit More
Other Employees Tagged: Frank Pamimtuan, Adam George , Ewa Golebiowski
August 08, 2025
Mr frank wonderful person he take care me 5 star service i like his service thx i like his service thx More
Other Employees Tagged: Frank Pamimtuan, Adam George