Michael Kalman
Michael Kalman at Koons Tysons Chevy Buick GMC

Michael Kalman

Service Advisor

Koons Tysons Chevy Buick GMC

2000 Chain Bridge Road
Vienna, VA 22182

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12 Reviews

Michael has been in the Automotive Industry since 2006, and joined Koons in October 2011. He is an ASE Master Technician in our Service Department. His hobbies include motorcyles, motorcross, racing 4 wheelers, and antique cars.

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12 Reviews

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12 Reviews of Michael Kalman

August 22, 2025

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I was very satisfied with the service and the quality of service provided with my vehicle More

by Reese Chianti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Koons Tysons Chevy Buick GMC responded

Reese, it was our pleasure to assist you. Thank you from all of us here at Koons Tysons Chevy Buick GMC!

November 16, 2023

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When we must go to dealer for our 2 automobiles It has always been a pleasant experience since 1977!! Thankyou Mrs Donald Black More

by lucyannern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2023

Koons Tysons Chevy Buick GMC responded

We're so glad to have been able to serve you since 1977 here at Koons Tysons Chevy Buick GMC! Thank you for your loyalty and kind words.

May 02, 2023

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Tried to have work done on my Truck at this location, but the body shop and service center are not honest, their employees don't follow up, or follow through, everything they tell you will be a lie. They was More

by jiggycss2000
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
May 02, 2023

Koons Tysons Chevy Buick GMC responded

Christopher, I'm truly sorry to hear that you had such a negative experience with us. It's disappointing to know that we've let you down in terms of follow-up and honesty. As a valued member of our community, we want to assure you that we take your feedback seriously and want to work with you to make this right. If you'd be willing to give us another chance, please reach out to me. Thank you, Dave Barrie - Service Director - 703-448-7123

August 26, 2022

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Excellent service. Punctual and friendly. I even arrived early and got a complimentary ride to Tysons Corner Mall. I received a text indicating that my car was ready. T More

by Pfjl5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2022

Koons Tysons Chevy Buick GMC responded

When we see words like "excellent", "punctual", and "friendly", we know we are doing a fantastic job! Thank you for reviewing Koons Tysons Chevy Buick GMC. We hope to see you again for your next service visit!

Aug 26, 2022

Pfjl5 responded

Very punctual. Extremely efficient. Very friendly. Vehicle cleaned and washed ! I highly recommend Koons. I bought my car from Koons and maintenance at Koons renders car worry free!

October 14, 2016

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Employee Rating

Balance Vexing balance issue was solved with collective sleuthing. Well done. Kudos to Bill Appel, Mike and Steve for solving this issue. Will continue to More

by Tupp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Bill Appel, Steve Wauldron

Oct 21, 2016

Koons Tysons Chevy Buick GMC responded

Thanks so much for the review!

April 07, 2016

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Employee Rating

Oil change lead to check engine light, they fixed both I originally worried that something had been put back on wrong after picking my car up from an oil change and the next day the check engine light pops More

by SonicBlu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2016

Koons Tysons Chevy Buick GMC responded

Thank you for the review! We are happy to hear that you were not only able to get your car fixed, but also have an awesome experience while getting your car serviced. We will make sure to pass on the feedback to Michael!

February 25, 2016

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Employee Rating

Engine Service on my Buick Enclave Michael Kalman and his technicians in the Buick service department always do an amazing and thorough job. They are so accomodating with my work sched More

by Go Coast Guard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 14, 2016

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Employee Rating

Fantastic Experience !! What a GREAT group of people to deal with. I highly recommend the Koons service department to everyone. Went the extra step for complete customer sati More

by Greg H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 19, 2015

Dealership Rating

Response to evaluation form for servioce Very friendly and good service. The service rep was very helpful and the service was done promptly and well. We are pleased with the car and the serv More

by likemybuick1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 10, 2015

Dealership Rating

Always satisfied with quality of work performed. Mike Kalman is an excellent representative for the dealership. I drive past several other Chevrolet dealerships to take my truck to Mike. My next ve More

by Phatfreddie389
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2015

Koons Tysons Chevy Buick GMC responded

Thanks for the review!

1

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