Michael Lugo
Michael Lugo at Sarant Cadillac
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Michael Lugo

Business Manager

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

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4.9
131 Reviews

Dealership Experience

4 yrs, 10 mos

4.9

131 Reviews

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131 Reviews of Michael Lugo

May 11, 2024

Dealership Rating
Employee Rating

We had the best experience with Elias Torres. Very professional and thorough. Great service no hassle at all. More

by vielka0520
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

May 13, 2024

Sarant Cadillac responded

We appreciate your kind words for Elias! He works hard and we're thrilled he made your visit so wonderful!

May 10, 2024

Dealership Rating
Employee Rating

Very happy with this dealership. I would recommend them to family and friends. John Nassour and Michael Lugo top notch. More

by mmont126
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

May 13, 2024

Sarant Cadillac responded

We're thrilled our team has performed well enough to earn your recommendations. Thanks for taking the time to let us know how we did - we appreciate you!

May 10, 2024

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Employee Rating

Matt was awesome Dear decoration was beautiful, very inviting Miguel was great Appreciate it a lot More

by Annyhowy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darlene Bonilla, Matthew Ryan

May 13, 2024

Sarant Cadillac responded

We're so glad you enjoyed your visit to Sarant! We look forward to working with you again!

May 03, 2024

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Employee Rating

From sales to service this dealership is outstanding! Just leased our second Cadillac. John Nassour in sales, once again, made the whole process so easy for me. He actually set everything in the car up More

by WHINEYONE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2024

Sarant Cadillac responded

We're happy to hear about your positive experiences with both John and Tony, and we're glad the whole team has made your visits so pleasant. Thank you for your continued support and for recommending us!

April 26, 2024

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Very friendly staff. John helped navigate the complicated, out-of-state purchase we wanted to make. More

by ABZOFMN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Apr 30, 2024

Sarant Cadillac responded

Thanks for the kind words! We're happy to hear John made your out-of-state purchase smooth sailing. Welcome to the Sarant Cadillac family.

April 24, 2024

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Employee Rating

Dina was amazing in every way! She made the entire process extremely easy and seamless. Would 100% recommend her. The dealership itself was good but could use some cosmetic upd More

by radossich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dina Campanaro

Apr 26, 2024

Sarant Cadillac responded

Thanks for the kind words about Dina! We're thrilled she made your car-buying experience a breeze. We appreciate your feedback and hope to see you again soon!

April 23, 2024

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Employee Rating

John, our sales rep, was reliable, dependable, up-front individual. He was able to locate the vehicle my wife wanted specifically. Thank you for your help and assistance. More

by jfsrescue2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Apr 24, 2024

Sarant Cadillac responded

We're so glad to hear that John provided such excellent service and found the perfect vehicle for your wife. Thank you for your kind words and for choosing our dealership!

March 30, 2024

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Employee Rating

Alexander was better than better. A great salesperson and more importantly a great young man. Wishing him all the best! More

by DIANE0712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2024

Sarant Cadillac responded

Thank you for your kind words about Alexander! We're delighted to hear about your positive experience and will surely pass on your best wishes to him!

March 20, 2024

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Employee Rating

John Nassour, my car salesman is probably the best , most knowledgeable and professional salesman I’ve ever dealt with .TOPS!!!!!! More

by SJB4185
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Mar 22, 2024

Sarant Cadillac responded

Thank you for your kind words about John and for recognizing his professionalism and knowledge. We're so glad to hear that he made your experience memorable!

March 12, 2024

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Employee Rating

Dealership property is impressive in itself in comparison to other dealerships. And staff was very professional and accommodating……Eli was very versed in the all the options and offerings More

by PANDENNIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2024

Sarant Cadillac responded

We're glad to hear you appreciate our dealership and professional service team, especially Eli. Your kind words mean a lot to us - thank you for sharing such a positive review!

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