Michael Madison
Service Advisor
Castle Chrysler Dodge Jeep RAM of Naperville
1565 W Ogden Ave
Naperville, IL 60540
1 Review
Write a Review1 Review of Michael Madison
March 19, 2026
We took my son’s car in over a week ago. They have not once called us back. We’ve had to chase a repair that is clearly covered under their 3 month limited warranty. My son is a veteran and They have not once called us back. We’ve had to chase a repair that is clearly covered under their 3 month limited warranty. My son is a veteran and they sold him a lemon. We’ve had to file a BBB complaint and are now filing a complaint with the Attorney General’s Office. Ultimately, I think we’ll have to file a small claims to get our money back as they clearly have no intent on repairing the vehicle and could care less about honoring their warranty. It’s a shame as that will cost them more than doing what they contacted to do. More

