Michael "Mikey" Dorsey

Great service not pushed to get anything done to my car other then what I asked. other then what I asked. More

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Very professional. Kept me updated. Wait was not too long and they washed my car and did a great job. Kept me updated. Wait was not too long and they washed my car and did a great job. More

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I had an issue with one of your employees so I called your sales mgr Juan and had Don come to my house and took care of my concern. DOn was exceptional and because of him I gave you an exceptional rating your sales mgr Juan and had Don come to my house and took care of my concern. DOn was exceptional and because of him I gave you an exceptional rating. DOn is a great ambassador to your delerso More

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Everyone was pleasant and informative. My only complaint is they forgot to vacuum my vehicle. My only complaint is they forgot to vacuum my vehicle. More

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The dealership employees were very professional and friendly. They went out of their way to make me feel comfortable and respected. friendly. They went out of their way to make me feel comfortable and respected. More

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Kia Ocala offered an excellent oil change service. The staff was friendly and efficient, ensuring quick service. The waiting area was comfortable, and communication was clear. Overall, a reliable expe The staff was friendly and efficient, ensuring quick service. The waiting area was comfortable, and communication was clear. Overall, a reliable experience with fair pricing. Highly recommend for routine maintenance! More

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We recently had the pleasure of working with Mackenzie when purchasing our new Telluride and we couldn’t be happier with the experience! From the moment we stepped into the dealership, he made us feel wel when purchasing our new Telluride and we couldn’t be happier with the experience! From the moment we stepped into the dealership, he made us feel welcome, listened to what we were looking for, and guided us through every step of the process with patience, professionalism, and genuine enthusiasm. Mackenzie was incredibly knowledgeable about the Telluride lineup and took the time to explain all the features, options, and packages in a way that made everything clear and easy to understand. There was never any pressure—just honest, helpful advice and a sincere desire to help us find the perfect car. More

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Jenkins Kia consistently delivers professional, friendly customer service. The team is knowledgeable, efficient and always make the experience smooth and stress-free. Mrs. Evangeline Martin customer service. The team is knowledgeable, efficient and always make the experience smooth and stress-free. Mrs. Evangeline Martin More

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This review would be zero if I could. I was told my car repair was delayed 2 hours because the tech who recommended the service on my previous visit was given the work even though he was I was told my car repair was delayed 2 hours because the tech who recommended the service on my previous visit was given the work even though he was delayed an hour and a half on another repair. I was told that’s how they “get paid.” They didn’t care that making me 2 hours longer mattered so long as their tech “got paid.” What is the point of making an appointment?? Additionally while waiting there, it was like sitting in a bar. All the customer service people have no qualms about cackling, screwing off, talking about their weekends and other personal things very loudly for all the people waiting for service to hear and listen to. Very unprofessional and low class not to mention it’s no wonder why service is delayed. Buyer Beware— Reminder to everyone that they are getting paid sales commission for recommending service which means…,can you really trust if service is truly needed More

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Good service Clean, efficient. Staff very friendly, good communication. Everything went very smooth. Thank you Staff very friendly, good communication. Everything went very smooth. Thank you More

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