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Michael Morris
Michael Morris at Shottenkirk Honda Decatur

Michael Morris

Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

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4.9
42 Reviews
4.9

42 Reviews

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42 Reviews of Michael Morris

July 01, 2025

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Employee Rating

Great service. Needed oil change. Checked in at approximately 9 am. No appointment and dealership was busy. Told person who checked me in I was in no hurry and woul More

by delashawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Talon Cockrell

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June 26, 2025

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Employee Rating

Service staff listened to my issue, then spent a lot of time and effort to find the cause of the problem. Kept me informed throughout the process. Great people to work with! More

by jdcberryman
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Marco

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Jun 27, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 26, 2025

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Employee Rating

Called week before to get appointment didn’t talk to human!left message never got call or text back about a appointment! Strove to dealership week later and got service! Not happy with appointment syste More

by Rboolat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 27, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda Decatur

June 24, 2025

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Employee Rating

We were very pleased with the service we received! The service manager that assisted us was very professional and helpful! More

by Chaynes45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 25, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 23, 2025

Dealership Rating
Employee Rating

I’ve been going to this dealership since they bought Decatur Honda. I continue to receive excellent service as for the many years I’ve been going here. OUTSTANDING. Never have I had a problem. More

by Bwchunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Talon Cockrell

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Jun 24, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

June 18, 2025

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Employee Rating

Ethan Hamilton in the service department does a great job. Please recognize him for his customer service and as an outstanding employee. More

by Ryan Shores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Kasten Farmer, Chip Cobb , I do not know all of their names, but the shuttle service drivers are always great.

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Jun 20, 2025

Shottenkirk Honda Decatur responded

Ryan, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 17, 2025

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Employee Rating

I went for an oil change without an appointment and Micheal accurately timed my wait time to the minute. Thank you! More

by jpeltiger91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Talon Cockrell

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Jun 17, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 14, 2025

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Employee Rating

One of the best car buying experiences I have had. This is my 7th new car. I wanted a certain color and they delivered the car. I have enjoying riding in my new car. It almost drives itself. More

by pmedu5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raleigh McCalpin, Jesse Kapes, Tyler Mendoza, Alex Figueroa , Logan Claborn

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Jun 16, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

June 11, 2025

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Employee Rating

I took my car in for a oil change the area was very clean the person that waited on me was very polite More

by Missanngill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 07, 2025

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Employee Rating

Great service. Very communicative. Took time to answer all my questions. Shuttle service was great! More

by Alex P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aubrey Mayfield , The man who drove the shuttle.

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Jun 09, 2025

Shottenkirk Honda Decatur responded

Alex, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - 2 reviews based on your filter!

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