Last Friday I had to bring in my XC70 because it wasn't starting properly. On this unexpected visit, I arrive to 3 smiling and welcoming faces, hard to choose, but I went to Bryan because he's been there for nearly as long as I have been a customer. Not only do they take in my car. On a mome to notice, but after realizing the customer transport is busy, they immediately get me a loaner! After all of this happening on my way to work, I am just 10 minutes late. Service does not get better than that.
Within an hour Bryan called and let me know what was wrong, most of which was covered under warranty on my 2010 model, again, amazing. They called again in the early afternoon as soon as it was ready and I picked up my perfectly running cat on my way home.
When they say Volvo for life, Portland Volvo exemplifies why that is! I even talked my husband into switching from Audi, because their local service was terrible.
Thank you Portland Volvo! Bryan, David, Joel, and Mike (Sales)!!
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