Michael Ross

Ross was beyond exceptional. He didn't over sale the vehicle or pressure me. The service department missed seeing a broken part but quickly addressed the issue. I left the car lo He didn't over sale the vehicle or pressure me. The service department missed seeing a broken part but quickly addressed the issue. I left the car lot a very happy person in my new vehicle. More

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Ross was absolutely phenomenal! Helpful, welcoming and kind! He made making a big decision feel comfortable and easy. I truly felt like I could trust him, which often times, is not Helpful, welcoming and kind! He made making a big decision feel comfortable and easy. I truly felt like I could trust him, which often times, is not the case with salesmen. I’m so glad we got to work with him. He was knowledgeable and honest, went out of his way to accommodate us and really worked to help make this process as perfect for our unique situation as it could be. We appreciated his efforts and honest kindness more than I could express here. Thank you Ross, seriously! He is about as fantastic of a representation for your dealership as you could ever hope for! More

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Ross was very quick and helpful. I called about a vehicle and was only able to show up 30 minutes before closing. Ross not only had the car ready for a test drive, but stayed late I called about a vehicle and was only able to show up 30 minutes before closing. Ross not only had the car ready for a test drive, but stayed late after I decided I wanted the car. He answered every question I had with no hesitation and was upfront about everything. I would recommend Ross and his dealership to anyone who wants a quick and informative process. More

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We are beyond impressed with our new SUV and with the service and care we received at this dealership. We found the car online and called about it. Ross went out of his way to verify the mileage and co service and care we received at this dealership. We found the car online and called about it. Ross went out of his way to verify the mileage and condition of the interior and exterior before we made the drive in from out of town. Everything was easy and organized with no pressure whatsoever. I would recommend this group to anyone. More

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I have purchased many cara in my life. This is by far the best experience I have had at a dealership. This is by far the best experience I have had at a dealership. More

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I purchased my vehicle from Auto Group they made financing easy & affordable. Everyone there was so kind I definitely recommend this car lot to anyone looking for an affordable car! They have so man financing easy & affordable. Everyone there was so kind I definitely recommend this car lot to anyone looking for an affordable car! They have so many different financing for good or not so good credit. I absolutely am pleased with my services & love my new vehicle. Thank you Ross, Vlad, Edgar & everyone else for helping me with my purchase & being so generous. Also wanted to say thank you to the service department! I also love the fact that they keep sweet snacks available for customers More

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Buying a used car, especially an expensive one, from a dealer that is two states away can be unnerving. But, after talking with the salesman over the phone at length, and having a detailed inspection of dealer that is two states away can be unnerving. But, after talking with the salesman over the phone at length, and having a detailed inspection of the car made, I did. The company was Auto Group of Louisville and the salesman was Michael Ross. My experience was so positive and friendly that I would like to share it with you. When I got the car it was extraordinary, aside from a couple of minor niches which any 40k car would have, it was truly like new. Amazingly even the leather seats were like new, showing no wear. The prior owner must have been a real purist. I tested all of the car’s many functions and they all worked exactly as they should. The interior, the engine, the trunk, were all in like new condition. I have had the car for almost three weeks now and no issues have arisen, none. Exceptional. But in buying a car it is not just the car itself that is important, it is also who you are working with. That description, EXCEPTIONAL, also describes my experience in working with Michael and the others at AGL. Michael was, and remains, a very pleasant person to work with. He was knowledgeable about the car and about the paperwork that needed to be done and was instrumental in finding financing at a rate that was as good as my own credit union, which I have always considered the ‘gold standard’ of auto rates. My highest regards and recommendation go to Michael Ross and AGL. More

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The treatment I received was the best I have received when buying a vehicle. I highly recommend this dealership and especially Michael Ross as a salesman. when buying a vehicle. I highly recommend this dealership and especially Michael Ross as a salesman. More

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Amazing crew. . shout out to Asheel and Jeramie for making it happen. Very happy with my purchase . shout out to Asheel and Jeramie for making it happen. Very happy with my purchase More

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I was treated like a person. My sales guy Ross work really hard to get me the car and payment right. They were super nice people. They did not waste anytime. They have a wide ran My sales guy Ross work really hard to get me the car and payment right. They were super nice people. They did not waste anytime. They have a wide range of nice vehicles, price well. He went above and beyond I am very HAPPY. I WOULD RECKAMEND THEM TO ANYONE THAT NEEDS A RIDE. More

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