Michael Valois

O'Meara GMC responded

Well, you did what you promised, Google review. As a Service manager of 23 years, you understand the business and intimidation of reviews. The recall that you mentioned is a TSB for base warranty (3yrs/36K miles), your vehicle has over 100K miles but expect GM to cover anyway, the cost to a guest would be 1.0 hr of labor @225.00 if they accept repair. You the expert understand that GM has extended the warranty on the cooling thermostat housing, only the housing. If any additional issues with wiring, connectors, water pump, etc, there is no coverage through GM (out my mileage/time). We ask for a diagnostic fee to cover the technicians time while we investigate all possible repairs, once found, check for any warranty coverage. Items covered by warranty are no cost to guest, we never were able to investigate. Another shop may be telling you one thing, however once you arrive and all the details are in play, you would receive they same request that was given by our store. Question for you, this first TSB has been out since 2022, you purchased used in 2023 @54K miles, had you gone to a GM store then, more assistance would have been provided. Its a shame you attempt to distort facts with frustration and threats to receive free work.