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Michael Wright
Michael Wright at Norm Reeves Honda Superstore North Richland Hills

Michael Wright

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.8
214 Reviews
4.8

214 Reviews

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214 Reviews of Michael Wright

January 17, 2026

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Employee Rating

Nice atmosphere, very clean everywhere, pleasant employees, didn't oversell items i could replace myself. Knowledgeable staff, professional. More

by ndkoller
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

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December 31, 2025

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Very polite and helpful Everyone was very helpful and polite! When I arrived, I was helped almost immediately, and when I came to pick up my car, Mike was very informative. I really appreciated the video More

by smgarner
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

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Jan 02, 2026

Norm Reeves Honda Superstore North Richland Hills responded

From the moment you arrived, the team rolled out the figurative red carpet, making sure every step felt seamless and clear. Mike’s video updates turned the inspection into a guided tour, keeping you informed without any guesswork. We’re glad the welcome felt warm and the whole experience was handled with care.

December 30, 2025

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I been with dealership since 1986, I bought 2 cars, and the service is been excellent since the first time More

by mariorubio
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Workmanship
Service Time
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Yes
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Dec 31, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Wow, since 1986! That’s like a family tradition in motion. We’re thrilled every car and service visit has felt just right all these years.

December 15, 2025

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Employee Rating

I have one issue. I failed to mention to my service advisor to check my rear windshield wiper. I may have been sold the wrong wiper. It’s making a thumping noise and More

by Marylouazua
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French , Denise ?

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Dec 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hi Mary Lou, we're glad your visit was mostly positive, but we'd like to earn that fifth star. Feel free to contact us about that windshield wiper. Our team can take a look.

December 11, 2025

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Service Adviser Michael Wright is very knowledgeable, listens well and effectively manages service needs. He is the Best!! More

by Jahouts
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Michael clearly orchestrated your service experience with skill and precision. We’re thrilled his knowledge and attentiveness left such a strong impression. Thanks for letting us know he hit all the right notes!

December 10, 2025

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My salesperson was fantastic—patient, honest, and very knowledgeable. He made me feel valued and welcomed. More

by Victoria C
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

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Dec 10, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Victoria, your review truly brightened our day! We’re thrilled to hear that Michael provided you with such attentive and clear guidance. Thank you for sharing your uplifting experience with us, and we can’t wait to welcome you back.

December 09, 2025

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Awesome service and excellent attention to meeting customer needs. Great people and place to go. More

by smartin474
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Service Time
Service Communication
Recommend Dealer
Yes
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Dec 09, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We really appreciate this! It’s wonderful to hear that our team hit the mark in helping meet your needs. Nothing makes us happier than seeing our guests smile, and we'd love to welcome you back anytime.

November 28, 2025

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Excelente atención y es super lo recomiendo son Excelente y muy amables gracias por su ayuda More

by mauriciopadilla0491
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Workmanship
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Recommend Dealer
Yes
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Dec 01, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Gracias, Mauricio. Nos alegra saber que todo salió tan bien durante tu reciente visita. Agradecemos que nos hayas elegido.

November 25, 2025

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Quick service. Had me in and out before the scheduled maintenance time. Will return again. More

by stokesjameel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Allen Vinson, Mario Vasquez, Angel Flores, Scott Gerlikoviski

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Nov 25, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your experience shows that fast service doesn’t have to sacrifice friendliness. We’re thrilled we could get you in and out efficiently while keeping you smiling. Can’t wait to see you again!

November 21, 2025

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Employee Rating

Mike is amazing. No matter if the job is big or small, he is super courteous, kind, and always explains things in detail. Much appreciated. More

by Yellowrose0814
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

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Nov 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Mike clearly has a toolkit of kindness, patience, and detail that turns every job into something magical. We’re thrilled your experience left you feeling spellbound in the best way!

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