Michael Wright
Michael Wright at Norm Reeves Honda Superstore North Richland Hills

Michael Wright

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.8
208 Reviews
4.8

208 Reviews

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208 Reviews of Michael Wright

November 29, 2025

Dealership Rating
Employee Rating

Mike is amazing. No matter if the job is big or small, he is super courteous, kind, and always explains things in detail. Much appreciated. More

by Yellowrose0814
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

Dec 01, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Mike sounds like a superhero of service, ready to tackle any challenge with courtesy and care! We’re glad his attention to detail made a difference for you. Thanks for letting us celebrate his superpowers along with you!

November 28, 2025

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Employee Rating

Excelente atención y es super lo recomiendo son Excelente y muy amables gracias por su ayuda More

by mauriciopadilla0491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Gracias, Mauricio. Nos alegra saber que todo salió tan bien durante tu reciente visita. Agradecemos que nos hayas elegido.

November 25, 2025

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Employee Rating

Quick service. Had me in and out before the scheduled maintenance time. Will return again. More

by stokesjameel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your experience shows that fast service doesn’t have to sacrifice friendliness. We’re thrilled we could get you in and out efficiently while keeping you smiling. Can’t wait to see you again!

November 21, 2025

Dealership Rating
Employee Rating

Mike is amazing. No matter if the job is big or small, he is super courteous, kind, and always explains things in detail. Much appreciated. More

by Yellowrose0814
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

Nov 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Mike clearly has a toolkit of kindness, patience, and detail that turns every job into something magical. We’re thrilled your experience left you feeling spellbound in the best way!

November 18, 2025

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Anthony, our service advisor, consistently assists us in addressing our questions and ensuring that our Honda family vehicles are well-maintained. My family and I are satisfied customers of Norm Reeves Hond More

by Javier.aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas , Anthony Garcia

Nov 18, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Javier, we’re grateful you trust Anthony to watch over your family fleet. He’s all about that ‘treat every car like it’s from your own driveway’ mindset. Keeping your family’s vehicles running strong is the kind of tradition we’re proud to be a part of. We’re glad you feel at home with us.

November 18, 2025

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Employee Rating

Wonderful service representative that we dealt with very tentatively and very thorough in taking care of our need More

by homecheckinspect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hi there, we're so happy to hear that your service was terrific! The team enjoyed putting the solution together like a satisfying puzzle. It’s great to know that everything clicked into place so smoothly. Until next time!

November 14, 2025

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Employee Rating

Excellent service and feedback from Michael on my car. I didn’t have additional service done due to the cost. More

by kbushkeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Michael kept a watchful eye on your car and ensured you had all the guidance you needed. We’re glad he could provide helpful feedback and support, even if you didn’t need extra service this time. Thanks for letting us be part of keeping your vehicle in great shape!

November 06, 2025

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Great timely service and were able to provide exactly what I needed within the same day! More

by aalicea910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Franklin

Nov 07, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hello, we’re thrilled we could deliver service worthy of the term “excellence”! From timely attention to getting exactly what you needed the same day, it’s our goal to make every visit as seamless and satisfying as yours. Thank you for sharing your experience!

November 04, 2025

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Employee Rating

Service is always awesome! ! Mike is one of the best service guys you have. He deserves a raise More

by JamalJones1209
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

Nov 05, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thanks, Jamal! Mike's officially earned his superhero cape. We’re thrilled he could swoop in and save the day with top-notch service. We’ll make sure the rest of the team knows their sidekick is a star!

October 23, 2025

Dealership Rating
Employee Rating

Excellent Michael Wright always ensures the time to address my concerns and understands well of my needs, expectations and importantly emphasizing on what is required... great experience overall... More

by Chaitanya
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

Oct 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Michael gets an A+ for this one! He’s always at the top of the class when it comes to understanding customer needs. Your feedback just made the honor roll!

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